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iffco tokio general insurance

Online Car Insurance Policy From IFFCO Tokio

We all are aware of the fact that life is full of unexpected happenings.The importance of your life and your expensive possessions cannot be fulfilled in exact sense, but there is always a need for an excellent financial backup that can compensate in regard to the real damage in case of any emergency.

The car insurance policy, at IFFCO Tokio, strives to give you complete security and protection from unpredicted accidental loss as well.

The online private car insurance policy from IFFCO Tokio offers protection to your private car against various types of external damages. It also gives coverage for any legal liabilities following death, injury or property damage of third parties, arising out of your vehicle use.

Why Online Car Insurance?

The car insurance policy is a must if you want to protect and fulfill your current as well as future liabilities. Now a days every individual is striving to save every minute from their busy schedule. Thus,it becomes difficult to analyze the best car insurance policy and understand its terms and conditions.

We, at IFFCO Tokio, to comprehend with this fact, offer you an unmatched ‘Online Car Insurance Policy. It caters to every need of your car insurance policy which includes a complete coverage of your vehicle from act of God, physical damage, theft etc.

In addition to this , we give you easy policy renewal options Thus, the IFFCO Tokio– Online Car Insurance Policyis a handy solution to all your needs related to car insurance. Enroll now and stay away from worries with IFFCO Tokio online car insurance policy!

What Policy Covers?

Loss or damage to the insured vehicle, due to the following:

Fire, explosion and self-ignition.

Flood, inundation, typhoon, hurricane, storm, tempest, cyclone, hailstorm, frost, lightning, earthquake, landslide, rock-slide (Act of God perils).

Burglary, theft, riot, strike, malicious or terrorist activities, accidental external damage, damage in transit by road, rail, inland waterway, lift, elevator or air.

Legal liability to any third party for injury/death (unlimited) or property damage (up to Rs 750,000), arising out of use of the insured vehicle at a public place. Coverage is in respect of the compensation amount (including interest), claimant’s costs (if awarded) and defense-expenses (incurred with Insurer’s consent).

Personal Accident Cover of Rs. 200,000 for individual owner-driver of the insured vehicle, while travelling in, mounting into or dismounting from the car. Compensation is payable for death and various types of permanent disabilities.

Reimbursement of expenses up to Rs.1, 500 following an accident to the insured vehicle, for protection, removal/towing and re-delivery of the car.

Some of the important Extension covers available under the Policy on payment of additional premium-are:

Loss/damage to electrical/non-electrical accessories and to CNG/LPG fuel kit.

Personal Accident Cover for unnamed passengers.

Wider legal liability Cover for driver/conductor.

Participation in rallies by the insured vehicle.

What Policy does not cover?

Any consequential loss or contractual liability.

Mechanical or electrical breakdown, depreciation, wear and tear.

Vehicle being driven under the influence of intoxicating liquor/drugs.

Vehicle being driven without a valid license.

Vehicle being used in contravention of limitations as to use (e.g. for hire or reward, organized racing or speed testing etc.). War and nuclear perils.

Damage to tyres/tubes unless insured vehicle is damaged in the same incident, in which case 50% ofreplacement cost will be paid.

Loss of accessories by theft, unless vehicle is stolen at the same time.

Key Benefits

Digitally signed Policy document can be issued immediately at IFFCO Tokio offices, POS centers, or for online purchases.

Doorstep arrangements can be made for fresh or renewal covers, including arrangements for free inspection, in respect of break in insurance cases.

Hassle-free cashless claim settlement is effected at over 2,000 network garages/workshops.

Large fleet of trained in-house Surveyors utilized for immediate attending to claims.

Usage of online e-survey claims module by both in-house and external Surveyors, for lowest TAT in claim settlement.

24×7 call center service is in place, for any support relating to claims.

Unique emergency assistance services available through IFFCO Tokio ’On Road Protector Coverage’ at a nominal extra premium, along with this Policy.

Unique bouquet of additional benefits available through IFFCO Tokio ‘Value Auto Coverage’ at a small extra premium (depending on the benefits opted for), along with this Policy.

Other Features

There are two basic types of Policy available. The Liability Only Policy is compulsory as per Motor Vehicles Act and covers Items 2 and 3 listed above of ‘What the Policy covers’. The Package Policy is a comprehensive cover, including all the listed items of ‘What the Policy covers’.

On change of ownership, application has to be made by the transferee within 14 days of such change, with required documents and payment of fees/additional premium (if required), for effecting transfer of insurance.

For vehicle damage claims, replacement parts are subject to depreciation, the percentage of which depends on vehicle age and category of parts. Such claims are also subject to a Compulsory Excess/Deductible, which depends on the c.c. of the vehicle.

Sum Insured Premium

All vehicles are insured for a fixed value known as Insured’s Declared Value (IDV). This is computed on the basis of the manufacturer’s listed selling price, inclusive of accessories (where applicable), after deducting appropriate depreciation based on the vehicle age.

There are two basic components of premium under the Policy. Liability premium is a fixed amount depending on vehicle c.c. while Own Damage premium rate (%) depends on vehicle c.c., age, model, operation zone etc. which is applied on the IDV. Extra premium is payable for the Extension covers, if opted for.

Premium discounts are available in the following situations:

Automobile Association membership.

Anti-theft device installation.

Higher Voluntary Excess opted for.

No Claim Bonus (NCB).

The discount for NCB is allowed at the time of renewal each year. It is expressed as a percentage of the Own Damage premium and increases from 20% to 50%, depending on the number of years of claim-free experience. It follows the fortune of the Insured and not the vehicle, which means that it will also be applicable on a substituted private car. It can be transferred from a different Insurer on renewal, subject to production of the required supporting documents. For NCB entitlement, renewal has to be effected within the stipulated expiry date, or maximum of 90 days thereafter. NCB will be lost on renewal, if any vehicle damage claim is lodged under the expiring Policy.

Cancellation of Policy

The Company may cancel the policy by sending seven days notice by recorded delivery to the insured at insured’s last known address and in such event will return to the insured the premium paid less the pro rata portion thereof for the period the Policy has been in force or the policy may be cancelled at any time by the insured on seven day’s notice by recorded delivery and provided no claim has arisen during the currency of the policy, the insured shall be entitled to a return of premium less premium at the Company’s Short Period rates for the period the Policy has been in force.

Where the ownership of the vehicle is transferred, the policy cannot be cancelled unless evidence that the vehicle is insured elsewhere is produced.

For the cancellation request, insured can also contact to our Toll Free number or generate the service request ( Contact Us –> Contact Us Form -> Service Requests )

Two Wheeler Insurance Policy

Do you prefer commuting through bikes? Do you love travelling via two wheelers? Commuting via two wheelers is one of the most preferred choices as per the daily routine needs. Looking at the traffic congestion, people prefer two wheelers more than four wheelers, as it saves time and money. And with the consistently upgrading innovations in technology all the bikes, scooters and scooties have got numerous options such as: High Speed, Disk Break, etc. which lure the middle class customers and urge them to buy one.

But in respect of shedding down the expenditure, the usage of bikes and scooters has developed a risk zone amongst the two-wheeler owners. Not only speed but Indian roads have also been the reason for accidents. Thus, to safeguard your life, it has now become important to have a Two Wheeler Insurance.

IFFCO Tokio two wheeler insurance

We, at IFFCO Tokio, strive to provide you an excellent financial cover against theft, physical damage and third party liability in regard to your two-wheeler insurance policy. Not just this, we have accommodated your every two wheeler insurance requirement and have tailored our insurance packages as per your needs.

Adding to it, we offer No Claims Bonus (NCB) of up to 50% on renewal of insurance policy along with 24×7 claim settlement assistance online. The NCB is offered only when the policy is renewed within 90 days from the expiry of the previous policy.

Please rephrase: To make it more convenient for our pristine customers, the current and cashless network of IFFCO Tokio two-wheeler insurance across India, claims easy settlement assistance services as well. You can now choose the payment mode according to your preferred requirement (online and offline) and enjoy the facilities without any hindrance.

So, enjoy hassle-free two wheeler insurance policy from IFFCO Tokio!

What Policy covers?

Loss or damage to your vehicle:

Any loss or damage caused to the vehicle due to the following natural and man-made calamities. Natural Calamities – Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide. Manmade Calamities –Burglary, theft, riot, strike, malicious act, accident by external means, any damage in transit by road, rail, inland waterway, lift, elevator or air.

Personal accident cover: The motor insurance provides compulsory personal accident cover of Rs. 1 lakh for individual owner driver of the vehicle insured while traveling in, mounting or dismounting from the vehicle. You can also opt for a personal accident cover for pillion rider.

Third party legal liability: Protects against legal liability arising due to accidental damages, any permanent injury/ death of a person and/or any damage caused to the property.

What Policy does not cover?

The company shall not liable in respect of:

any accident, loss, damage and or liability caused, sustained or incurred outside the Geographical Area;

claim arising out of any contractual liability;

any accident, loss, damage and/or liability can be sustained or incurred whilst the Motor Vehicle is

Being used otherwise than in accordance with the Limitations as to use or

Being driven by any person other than a Driver as stated in the Driver’s clause.

Any accident loss or damage to any property whatsoever or any loss or expense whatsoever resulting in or arising there from or any consequential loss.

Any liability of whatsoever nature. directly or indirectly caused by or contributed to by or arising from ionising, radiation or contamination by radioactivity from any nuclear fuel or from, any nuclear waste from the combustion of nuclear fuel. For the purposes of this exception combustion shall include any self-sustaining process of nuclear fission;

Any accident, loss or damage or liability directly or indirectly caused by or contributed to by or arising from nuclear weapons material.

Any accident loss or damage and or liability directly or indirectly or proximately or remotely occasioned by contributed by or traceable to arising out of or in connection with War, Invasion, the act of foreign enemies, hostilities, or War like operations (whether before or after declaration of war) Civil War, Mutiny, Rebellion, Military, or usurped power or by any direct or indirect consequences of the any of the said occurrences and in the event of any claim hereunder the insured shall prove that the accident loss damage and or liability arose independently of and was in no way connected with or occasioned by or contributed to by or traceable to any of the said occurrences or any consequences thereof and in default of such proof the company shall not be liable to make any payment in respect of such a claim

Key Benefit

Cashless claim facility at our Cashless Garage Network all across India.

No Claim Bonus: If you do not make a claim during the policy period, a No Claim Bonus (NCB) is offered on renewals. This discount can go as high as 50%. (NCB will only be allowed provided the policy is renewed within 90 days of the expiry date of the previous policy.)

Transfer your NCB: You can transfer full benefits of No Claim Bonus when you shift your motor insurance policy from another company to IFFCO-Tokio General Insurance. The discount rate remains the same; provided you show evidence that you are entitled to No Claim Bonus from your previous motor insurance. You can present the following:

Renewal notice

Letter confirming the NCB entitlement from the previous insurer

NCB declaration


The Company may cancel the policy by sending seven days notice by recorded delivery to the insured at insured’s last known address and in such event will return to the insured the premium paid less the pro rata portion thereof for the period the Policy has been in force or the policy may be cancelled at any time by the insured on seven day’s notice by recorded delivery and provided no claim has arisen during the currency of the policy, the insured shall be entitled to a return of premium less premium at the Company’s Short Period rates for the period the Policy has been in force.

Where the ownership of the vehicle is transferred, the policy cannot be cancelled unless evidence that the vehicle is insured elsewhere is produced.

IFFCO TOKIO’s 24x7 On Road Assistance

This is an additional benefit available with Iffco Tokio’s Private Car Comprehensive Policy Purchased Online only, for various emergency assistance services and benefits in the event of immobilization of your vehicle during travel or at home/work, which will provide complete peace of mind to you in various exigencies. The insured perils are the same as under the Motor Package Policy, excluding the Act of God perils and riot, strike, malicious and terrorist activities, but including some additional perils, like internal breakdown, battery discharge, Tyre puncture, loss of keys etc.



Towing: If your vehicle is immobilized following an accident IFFCO-Tokio shall arrange for recovery of the vehicle and ensure Safe towing to the nearest authorized dealer or workshop. This coverage would be up to 100 KM radius from nearest IFFCO-Tokio branch city centre.

Services of Assistance at Home or Roadside: In the event of immobilisation of vehicle due to Pilot errors or electrical break down, when the vehicle is either at customers office, home or at the roadside, and where in the opinion of IFFCO Tokio the vehicle can be repaired at the place where the vehicle is lying, then we shall proceed with and repair the covered vehicle by arranging to send an automobile technician at the site of incident and repair the covered vehicle.
These services shall include:

Flat Battery (Jump Start)

Spare Key pick-up & Delivery (in case of locked keys)

Flat Tyre Services

Other minor mechanical and electrical repairs at roadside

Essential Fuel Delivery: In case of immobilisation of the covered vehicle of customer due to having run out of fuel IFFCO Tokio shall deliver upto 5 lts (Five Liters). However, no more that twice during the policy coverage period.

Services of Taxi: In the event of immobilisation of covered vehicle where IFFCO Tokio is arranging for towing of the covered vehicle, IFFCO Tokio shall, basing on the details of the case and upon request of the customer, provide the services of taxi for all person(s) travelling on the covered vehicle transportation upto 50 (fifty) kms from the location of the immobilisation of the covered vehicle subject to:

Taxi shall be provided only to one destination

Only people travelling in the vehicle up to the maximum passengers limit as defined as per the registration copy of the vehicle shall be provided the benefit

Any travel beyond 50 kms shall not be covered and any arrangement for continuation of travel beyond 50 kms shall be between the customer and the service provider as the case may be

The taxi benefit shall be arranged by IFFCO-TOKIO and shall be provided through IFFCO-TOKIO network and selected service providers, but shall be the sole responsibility of IFFCO-TOKIO

In the unlikely event where IFFCO-TOKIO is unable to arrange for this service through its network and tie-ups, IFFCO- TOKIO may request the customer to arrange for a taxi on his own and submit the bill for a pre-communicated amount re- imbursement which shall be on par or in line with market taxi rates

Services of Hotel Coordination: In the event of immobilisation of the covered vehicle if the customer wants to avail Hotel coordination benefit, IFFCO Tokio shall provide the customer with a network hotel details and the Insured can stay there at his own expense.

Services of Medical Co-ordination: In case of immobilisation of vehicle and customer is in need of Medical co-ordination, IFFCO TOKIO will co-ordinate for Medical assistance or information and provide information he may require as to Medical assistance. Any costs incurred treatment or consultation with the doctor will entirely be borne by the Insured

Urgent Message Relay: Due to unforeseen circumstances the Insure may be unable to connect to his family for help. In such cases, where the Insured’s car is immobilised, IFFCO Tokio on customers request will arrange a conference call for him on the number shared by him/her on the phone carried by our technician.



Please note that this is an additional benefit being provided to on-line customers who buy comprehensive car policy and all the terms and conditions will be solely and shall be at complete discretion of IFFCO TOKIO General Insurance Co. Ltd.



There are 12 benefits available, from which the Insured can choose the covers required by him. The list of benefits is furnished below:

Waiver of the amount deducted towards depreciation on parts, for partial loss claims of the insured vehicle under the Motor Package Policy.

For total loss claims of the insured vehicle, difference amount between the current ex-showroom price and IDV of the vehicle as mentioned in the Motor Package Policy will be paid.

The daily rental/travel cost of the Insured will be paid, for the period required to effect vehicle claim settlement (for both partial and total losses), subject to maximum time periods specified for such payment.

Cover for Insured’s personal effects and belongings in the vehicle which get damaged following an insured peril operation, or get stolen from a locked vehicle, or get stolen along with the insured vehicle.

Reimbursement of medical expenses incurred by vehicle occupants (including driver, but excluding paid passengers), who get injured as a result of insured peril operation on the vehicle, or while resisting an act of theft/burgalry on the vehicle.

Personal accident cover, which is more extensive than that available under the basic Motor Policy for all occupants (including driver, but excluding paid passengers). Coverage is granted for all permanent and temporary disabilities, as well as various additional benefits.

Protection of NCB benefit, wherein Insured’s renewal NCB eligibility is unaffected by all standalone glass claims and is earned, retained or reduced (as per specified chart) for all other claims, depending on existing NCB entitlement and number of claims under the expiring Policy.

Increased third party property damage liability cover beyond Rs. 750,000 limit, as is available under the basic Motor Policy.

Reimbursement of cost incurred for removal of debris or wreckage, following damage to the vehicle due to an insured peril operation.

Cost of towing, removal and storage of the vehicle if it is not repairable at spot, in the above case.

Cost of hotel accommodation for the vehicle passengers up to 3 nights (subject to maximum limits), if vehicle is damaged due to operation of an insured peril, which requires repairing time above 12 hours.

Cost of transportation and redelivery of the vehicle (subject to distance limits), if repairs take more than 72 hours and Insured/Driver has left the incident place.


The general exclusions for this coverage are exactly the same as for the Motor Package Policy. There are specific exclusions applicable for each of the separate benefit Sections of this coverage.



Out of the list of benefits given above, Insured can choose as per his requrement. A minimum of 3 Sections have to be chosen, but there is no compulsory Section specified.

For most of the listed benefits, there are maximum monetary limits, which are either specified or have to be opted for by the Insured.

The last three benefits of the coverage items listed above are available for private cars, only at those centres where Iffco Tokio’s On Road Protector Coverage is not available.

The premium computation is done separately for each Section and the minimum premium for this coverage is Rs. 1,500 plus S.T. for private cars.