Online Process

Steps To Modify Address in Your LIC Policy

Simply visit the official website of LIC India

Step : 1

After that, in the yellow banner, when you hover over “Other Online Services”, you will see an option of “Online Address Change”. Click on it.

Step : 2

Note:  The proceed button will show up only when you tick these three boxes.

You will be directed to the page wherein you need to check all three boxes and then click on the “Proceed Button”.

Step : 3

After clicking on “proceed”, you will see a page wherein you need to enter your “Policy Number”, Email ID, Mobile Number, and the respective “Captcha Code”.

Step : 4

After that, you need to click on the “Check and Generate OTP” Button. The password will be sent to your registered mobile number.

Step : 5

On registered number, you will have a 6-digit OTP.

Simply input OTP in the field and click submit button.

If you dont receive OTP, tap Resend OTP button to have the OTP sent to phone again. 

Step : 6

You will see an option generated, named “Offline eKYC (Aadhar Based), wherein you need to upload the “Aadhar Zip file” along with the registered mobile number and passcode.

Step : 7

Please maintain the same on hand before moving on.
UIDAI’s XML zip file downloaded.
Share the XML zip file’s code.
Aadhaar-registered Mo number (for OTP) For e-signing, you’ll need Aadhaar VID.

Step : 8

After all the formalities are done, you will be allowed to change your address and update the details.

Step : 9

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