Grievance Redressal

We at Probus , constantly endeavour to offer an exciting and enhanced customer experience. If you have any queries or concerns or need any kind of assistance, feel free to reach out to us. We are committed to resolving your queries in the least possible time with utmost care.

If you are dissatisfied with your current insurer’s response or if they have not resolved your complaint, you can take our help on how to approach the Insurance Ombudsman. Regarding complaints of all personal lines of insurance, group insurance plans, policies issued to sole proprietorships and micro companies, the regulations under the scheme shall apply to all insurers, their agents, and intermediaries. With our assistance in place, you can fully lay your trust in the Insurance Ombudsman and settle your complaints out of courts in an efficient, impartial, and cost-effective manner.