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Car Insurance

Car insurance is a legal agreement between you, the insured, and the insurance company or the insurer, wherein the insurer is liable to cover any financial losses that occur because of an accident or theft of the car or damages to a third party because of the car. The extent of coverage, however, depends on the terms and conditions of the car insurance policy document.

Now buy your dream car without the financial stress of owning one. Car insurance allows you to safeguard yourself and your dependents from financial losses that could arise out of damages to your car. The damages may occur because of accidents, theft, natural calamities, and much more. Buying car insurance is simple, hassle-free, and convenient.

Why Do You Need Car Insurance?

If you do not already have insurance on your car, you need one immediately because:

  • It is mandatory by Indian law, as per the Indian Motor Vehicles Act.
  • It protects from any third-party liabilities arising because of damages caused by your car.
  • It protects you from the financial losses of car theft.
  • It protects you from losses arising out of accidents and damages from natural calamities.
  • With car insurance, you can avail a personal accident cover up to a certain amount.

Key Features And Benefits Of A Car Insurance Policy

Car insurance policies offer a wide variety of benefits to individuals these days, making your dream car more accessible and affordable. The key features and benefits of having a car insurance policy include:

  1. Affordable premiums – By buying your car insurance policy online, you can save a lot on your premium.
  2. Easy claim application process – Most insurance companies have a dedicated and highly experienced team of claim experts who help apply and speed up the claim settlement process.
  3. Cashless garage network – Getting your car insurance from a reputed insurance company often opens up the opportunity of cashless garages, where you can get cashless repairs for your vehicle in any of their associated garages. The insurance company covers the cost of repairs.
  4. Third-Party liabilities – In case any liabilities arising out of damages to a third party or their property because of your car, your car insurance will protect you.
  5. No Claim Bonus – You can opt for a no-claim bonus cover on your car insurance. With a no-claim bonus cover, you are eligible to get a bonus amount if you don’t make any claims on your car insurance for the entire year.
  6. Flexible add-on cover options – With your car insurance policy, you can opt for several add-on covers to offer greater protection from damages. These include key replacement cover, zero depreciation cover, emergency assistance cover, etc.
  7. Easy application and renewal online – You can apply for a new car insurance policy or simply renew your old one quite easily online. You need to enter the necessary details about your vehicle and old insurance policy (if applicable), pay the insurance premium online, and the new/ renewed policy document will be with you in minutes.

Types Of Car Insurance Policies In India

Depending on the extent of financial coverage and risks you want to cover against, car insurance policies in India are essentially of two types:

  • Third-Party Liability Policy – Third-party liability insurance is the most basic and minimum requirement on your car as per Indian law. It covers you against any financial and legal liabilities that arise out of damages to a third party or their property because of your car.
  • Comprehensive Policy – A comprehensive policy is more detailed than the third-party liability policy, with much larger coverage. It not only covers losses from damage caused to a third party but also financial losses to you because of damage to your car or property because of the car.
  • Pay-as-you-drive Policy – Under this policy plan, you need to pay the insurance premium amount based on the number of kilometers covered by the car. The premium amount is usage-based. You are covered as per the inclusions of the comprehensive and the third-party liability policy on a pilot basis for a year.

Difference Between Third-Party And Comprehensive Car Insurance

CoverageThird-Party Liability PolicyComprehensive Policy
Damages to a third party or their property.YesYes
Damages to the car due to natural calamities like storms, cyclones, floods, etc.NoYes
Damages to the car due to fire, theft, etc.NoYes
Personal Accident CoverYesYes
Injury to a third partyYesYes
Choice of add-on coversNoYes

What Are The Inclusions Of A Car Insurance Policy?

Here’s a list of inclusions in the car insurance policies offered by most insurance companies:

  • Loss because of damages caused by natural calamities like storms, floods, earthquakes, etc.
  • Loss because of damages caused by strikes, riots, theft, terrorism, etc.
  • Personal accident cover
  • Financial and legal liability arising out of damages to a third party or their property.

Add-Ons Covers In A Car Insurance Policy

Along with your comprehensive car insurance policy, you can opt for any or all of the following covers:

  • Zero Depreciation Cover – Taking the zero depreciation cover on your car insurance policy protects you from suffering any further deductions on your claim amount because of the depreciation value of the damaged parts of the car.

  • No Claim Bonus Cover – The No-claim bonus cover makes you eligible for a bonus from your insurer in case no claims were made on the policy in the past year.
  • Emergency Assistance Cover – The Emergency Assistance Cover allows you to drive hassle-free in any part of India. In case of an accident or a breakdown, you get immediate site repair or towing assistance wherever you are.
  • Key Replacement Cover – The key replacement cover allows you to claim a free replacement of your car keys in case you misplace or lose the key. The replacement is done free of charge, where the insurance company pays for the replacement charges.
  • Return To Invoice – In case there is a difference between your car’s insured value and purchase value, the return to invoice cover helps you cover the gap during your claim in case of a loss or theft.
  • Engine And Gearbox Protection Cover – The engine and gearbox cover helps cover costs of repairs on any parts of the engine and gearbox, like nuts, bolts, screws, etc., and the corresponding labor charges for repair and replacement as well.
  • Consumables Cover – The consumables cover helps cover costs of consumables like engine oil, nuts, bolts, gearbox oil, grease, washers, etc., during repairs or servicing.
  • Passengers Cover – The passengers’ cover in your car insurance policy helps secure you financially from any damages or injury to other passengers in the car during the accident.
  • Car Downtime Expenses – Car downtime expenses cover help you with reimbursement for any travel and other expenses incurred while your car is under repair or service at a network garage. You get a daily allowance from the insurance company to help cover any such expenses.

Basic Exclusions Of A Car Insurance Policy

Your car insurance company will not cover the below:

  • General wear and tear of the car.
  • Depreciation in the value of the car.
  • Any electrical or mechanical breakdowns of the car.
  • If the driver was under the influence of intoxicants like drugs or alcohol during the time of the accident.
  • If the driver was violating any traffic rules during the time of the accident.
  • Add-on covers not taken as part of the insurance policy.

Points To Consider While Choosing Car Insurance

Buying car insurance online is easy but can be tricky sometimes. The following list will help you make a more informed decision about purchasing your car insurance.

  • Based on the IDV of your car. IDV is the insured declared value or the market value of the car. The IDV amount stated by the insurance company directly affects your car premium amount.
  • Check the claim application process. Make sure that the insurer you choose has a quick claim application and settlement process with minimal hassle.
  • Look out for the extra service benefits offered by the company. Insurance companies often float limited period offers where you can get great discounts on your insurance premiums or win yourself some extra benefits and services at minimal or no cost along with your car insurance policy.
  • The claim settlement ratio of the insurance company is significant. A higher claim settlement ratio means that the company has settled a much larger number of claims compared to the total claim requests received.
  • Ensure that the insurance company has a qualified customer support team that is accessible and available at all times. Look for an insurer that offers 24/7 customer support in case of emergencies or needs.
  • Opting for an insurer with a large network of cashless garages can be advantageous. Whenever you have any repair work to be done on your car, you can go to the nearest associated garage for a cashless repair. The insurance company pays for the repairs.
  • Compare the quotes offered by different insurers and check for the inclusions and covers offered by each.

What Are The Factors Affecting Car Insurance Premium?

These are the factors that can affect the premium amount of your car insurance policy:

  1. IDV of the car – The IDV or insured declared value of the car is the current market value of the car after considering the depreciation amount. The IDV indicates the amount you can claim in case your car is stolen or has undergone complete damage.
  2. Age of the car – Brand new cars have a higher insurance premium than older ones. The depreciation amount deducted from the IDV is higher for older cars. As your vehicle continues depreciating, the policy premium keeps reducing.
  3. The type of policy – The premium amount is higher for comprehensive policies than third-party liability-only policies because of the coverage offered in the former.
  4. Add-on covers – By taking add-on covers on your car insurance policy, you are liable to pay a higher premium amount on the policy. With every new add-on cover, the premium value increases.
  5. Deductibles – Deductibles are the amount that the policyholder is committing to pay before the insurance company can start paying for the repairs and damages. The higher the deductibles amount, the lower the premium on your insurance.
  6. Claim history of the insured – You are eligible for a no-claim bonus if you do not make any claims on your insurance policy for an entire. If you go without making any claims for five consecutive years, you can earn up to a 50% discount on your next car insurance renewal premium.
  7. Engine capacity of the car – Cars that have higher engine capacities attract higher premium amounts compared to those with smaller engines.
  8. Other factors – Other factors that could affect the value of your insurance premium include the age of the owner, model and make of the car, city of registration, etc.

How To Reduce Car Insurance Premium?

There are several ways in which you can reduce the premium you pay on your car insurance policy. 

  • Compare Online – By comparing various policies and plans online you can find some great deals and discounts on the premium amounts offered by insurance companies.
  • Lower IDV – The IDV of your vehicle determines the premium amount you pay. Opting for a lower IDV of your vehicle automatically reduces the premium you have to pay.
  • Drive Safely – Having a clean and safe driving track record helps you secure a lower premium. If you have had several traffic violations or insurance claims in your name in the past, the insurance company has reason to believe that you will continue the same in the future as well. Thus, increasing the premium amount applicable to you.
  • Safety Device – Installing safety or anti-theft devices in your car reduces the chances of losses due to theft. Therefore, car insurers charge premiums in your favor as there are lower chances of an insurance claim due to theft of the car.
  • Increase Deductibles – Deductibles refer to the maximum amount you are committing to pay in case of an accident, damage, or theft before your insurer can step in and pay. Committing a higher amount of deductibles means that the insurer will either have to pay a lower amount or not have to pay at all, thereby reducing your premium amount.
  • Long Term Policy Discount – Several insurers offer an attractive policy discount to those policyholders who sign up for a long-term policy with them.
  • AAI Membership – Being a member of organizations like AAI or WIAA can sometimes work to your advantage as several insurers offer huge discounts to such members. If you are a member of such an organization, it is always better to check with your insurer and availing of the discount, if applicable, before arriving at the final premium amount.
  • Avoid Lower Amount Claim For NCB – Having made lesser or no claims in the previous year makes you entitled to a no-claim bonus from the insurer, provided you have opted for the NCB cover that is. Using your no-claim bonus, you can save a huge percentage from your premium amount.

Why Should You Compare Car Insurance Online?

Before you can finalize your car insurance policy, it is crucial to compare plans offered by different insurers online because:

  • Know The Details Of Policy – You learn of the inclusions, exclusions, and covers offered by different insurers and get to choose the one that suits your needs the best.

  • Get Best Claim Settlement Process – You can compare the terms and conditions mentioned under the policies of different insurers to see what benefits you and what does not work for you and opt for the insurer with the most hassle-free claim settlement process.

  • Save Premium – You can compare quotes to land yourself the best deals and discounts.

  • Easy process – It is easy and convenient to compare plans simultaneously.

  • Saves Time – You invest little time in comparing and save a lot of time later by avoiding the hassles of opting for the wrong policy or insurance provider.

  • Get Best Insurance Provider – You can gauge the credibility of the insurance provider by checking their claim settlement ratio, reviews, etc.

Steps To Buy Car Insurance Online

Once you have done your thorough research on car insurance policies and plans offered by different insurers online, you can finally buy your car insurance policy online in these simple steps:

  1. Visit the insurance provider’s official website or the third-party/agent’s website.
  2. Log in by entering your credentials and personal information.
  3. Enter the details of your vehicle and select the IDV that suits you the best.
  4. Select the type of insurance plan you want.
  5. Select the add-on covers you would like to opt for.
  6. Pay the premium online via credit/ debit card, NEFT, or UPI.
  7. Download your policy statement.

Car Insurance Renewal Online

You can renew your car insurance policy online in just a few steps:

  1. On our website, click on the ‘Renewal’ button on the top left corner of the page.
  2. Select ‘Motor Insurance’ from the drop-down menu.
  3. Select your insurer.
  4. You will be then directed to the official website
  5. There, enter your policy number, registered mobile number, or registered email ID.
  6. Click on ‘Renew Now’.
  7. Select the term you would like to renew the policy for.
  8. Pay the premium amount online via credit/ debit card, NEFT, or UPI.
  9. Your car insurance policy is renewed.

How To File A Four Wheeler Insurance Claim?

To file a car insurance claim with Probus, you need to:

  1. Visit the insurer’s website
  2. Select ‘Register your claim’ from the drop-down menu.
  3. You will see a new page with the button ‘Register your claim’. Click on it.
  4. Under ‘Product’, select ‘Car’.
  5. Enter other details like the policyholder’s name, policy number, registered mobile number, and describe in brief what happened to your car.
  6. Click on ‘Register your claim’.

Once you’ve submitted your claim request, the Probus claim assistance team will get in touch with you.

Documents Required For Filing Car Insurance Claim

While filing for a claim on your car insurance policy, you need to submit the following documents to the insurance company:

  1. Claim application form
  2. Car insurance policy details
  3. Details of the insured car
  4. Policyholder’s name
  5. Registered mobile number and email ID
  6. Driving license copy of the driver at the time of the accident
  7. Registration certificate of the insured car
  8. Estimate of repair in case of claim before repair.
  9. In case of claim after repair:
    • Invoice of repairs
    • Receipt of payment
    • Valid canceled cheque

Frequently Asked Questions

1. How many times can I make claims on my car insurance policy?

  • Ans: Usually, car insurance companies do not impose restrictions on how many times you can file a claim on your policy. However, you must bear in mind that every time you claim your insurance, you are reducing your chances of a no-claim bonus.

2. What are the 3 types of car insurance policies?

  • Liability or third-party plan
  • Comprehensive plan 
  • Pay-as-you-drive plan

3. Should I call my insurance company even if the accident or damage was not my fault?

Ans: In case of an accident, you must call your insurance company regardless of whether it was your fault or not. Notifying your insurance company of any such event is advisable.

4. What is a personal accident cover?

Ans: Personal accident cover is an add-on to your car insurance policy that offers protection in case of accident or damage to the policyholder. In case of injury or death of the policyholder, the insurance company pays a lump sum of money to the nominee.

5. Is Personal Accident Cover compulsory?

Ans: Yes, as per Indian law, all car-owners must have a personal accident cover. After 2002, it is granted as a permanent inclusion in any comprehensive as well as third party policy.

6. What is the term for any car insurance policy?

Ans: Usually, car insurance policies offer coverage for up to 6 months or 12 months, based on the term opted for by the policyholder. After the term expires, the policyholder needs to renew their policy to reap the benefits of their insurance policy.

7. Can I take temporary insurance on my car for a month?

Ans: Yes, absolutely. Temporary insurance allows you to get coverage on your car for a limited period as short as even a day. Most such policies are usually comprehensive, but the coverage can be customized as per the policy-seeker and the insurer.

8. Can two people insure the same car?

Ans: Yes, it is possible. Two people can get insurance on the same car. All you need to do is take a non-owned policy, with the terms and conditions as per the insurer. The name of the insured and the car will be mentioned on the policy.

9. Does my insurance premium go up even if the accident was not my fault?

Ans: Car insurance premiums go up based on the claims you have made in the past, whether the accident was your fault or not. However, in the latter case, your premium will not suffer a very high increase.

10. How do I know what insurance plan and coverage my car is under currently?

Ans: You can visit the RTO website where your car is registered. Enter your car’s registration number and click on ‘proceed’ to reach a page with all your policy details.

Alternatively, you can also visit the State Transport Department website and enter your car’s registration number. You will be able to see all the policy details of your car.

11. How can you avoid claim rejection on your car insurance policy?

Ans: To ensure that the chances of rejection of your claim are low, you must do the following:

  • Ensure you have a valid driver’s license while driving the car.
  • Drive within permissible limits and boundaries that fall well within the geographical limits of insurance policy validity.
  • Submit an FIR in case of theft or accident.
  • In case you have purchased a second-hand vehicle, be sure to transfer the policy under your name.
  • Make sure your car insurance policy is valid. Renew it in case it has expired.
  • If you have made any kind of modifications to your car, be sure to report it to the insurance company. In case of damage to non-disclosed modifications or parts, the claim application may be rejected.

12. What are the most basic inclusions of a car insurance policy?

Ans: Though the inclusions of your car insurance policy can be increased or reduced based on your requirements, the most basic car insurance policies include:

  • Bodily injury liability
  • Personal injury protection
  • Property damage liability

13. How do I choose the right policy plan for my car insurance?

Ans: While third-party liabilities policies are the most basic requirements as per Indian law, they also come at affordable premiums. The comprehensive plans are most inclusive with much greater coverage and therefore, come at a higher cost. You can decide on which is the more suited policy plan for you based on:

  • Your budget
  • Period for which you plan to use the car
  • Purpose of vehicle usage
  • Type of vehicle you own

14. What does a first-party insurance claim mean?

Ans: A first-party insurance claim is when you submit a claim to your insurance company for damages to your own car. For example, if you run the car into a tree and damage the bonnet in the process, claiming for the losses from this damage is known as a first-party insurance claim.

15. How can I get a discount on my car insurance premium?

Ans: You can save your car insurance premium in many ways:

  • Browse online for the best deals
  • Increase your deductibles
  • Choose to pay annually over monthly
  • Drive safe
  • Drive less
  • Install anti-theft devices
  • Buy long-term policies
  • Choose your covers and add-ons judiciously
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