Indiafirst Life Insurance
IndiaFirst Life Insurance Customer Care

IndiaFirst Life Insurance Claim Settlement

IndiaFirst Life Insurance offers a comprehensive life insurance program to its customers, along with efficient and devoted customer service to ensure complete client happiness. The customer care team of the company is always ready to respond to customers’ requests, even those for the quick fix of minor issues. 

For help with a variety of issues, including premium payment, updating nominees, downloading forms, registering a claim, and much more, one can get in touch with the company. 

Continue reading to know more about the customer care services of IndiaFirst Life Insurance.

Contact Details Of IndiaFirst Life Insurance

Phone Number

Toll-Free: 1800 209 8700

For Callers Outside India: +91 22 62749898

For Online Purchases8828840199
Address For Writing A Letter12th & 13th Floor, North [C] Wing, Tower 4, Nesco IT Park, Nesco Center, Western Express Highway, Goregaon (East), Mumbai – 400063.
Email Details

For Service Requests:

For Claims:


Branch Offices Of IndiaFirst Life Insurance

The company has various branches across the country. A list of these branches along with contact details is mentioned below:

Ahmedabad079-26318700Swati.Agarwal@indiafirstlife.com206/207, Zodiac Plaza,
Near Nabard Flats, Opp.
Shambhu Coffee Bar, H L Commerce College Road,
Baroda8291938349Swati.Agarwal@indiafirstlife.com302, K. P. Infinity, Opp
YES Bank, Natubhai Circle, Race Course Main Road, Baroda-390007
Surat0261-4058700Swati.Agarwal@indiafirstlife.com304, Titanium Square,
Adajan, Pal Hajira Road,
Bangalore080-68280100Rekha.Jawalkar@indiafirstlife.com27/7, Professional Court, 15th Cross, Jayanagar, 3rd
Block, Above HDFC Bank,
Chennai044-61216200Rekha.Jawalkar@indiafirstlife.comNew No. 14, Old No. 83,
TSS Plaza, 1st Floor, Arcot
Road, Vadapalani,
Cochin0484-6715000Rekha.Jawalkar@indiafirstlife.com1st Floor, Palakat Building,
Vytilla Kundanoor, Bypass
Road, Cochin, Kerala-682019
Delhi011-39621201Preeti.Chaudhary@indiafirstlife.comThird Floor- 303-306, Mohan
Dev Building, Near Vandana
Building, Tolstoy Marg,
Connaught Place, New
Chandigarh0172-5068701Preeti.Chaudhary@indiafirstlife.comOffice No. 3, 2nd Floor, Berkeley’s
Square, Plot No. 24, Industrial
Area Phase 1, Chandigarh,
Ludhiana0161-4636057Preeti.Chaudhary@indiafirstlife.comSco123, 5th Floor, Front Side,
Feroze Gandhi Market, Near
IDBI Bank, Ludhiana-141001
Hyderabad033-61658700lillian.dsilva@indiafirstlife.com3rd Floor, Keerthi & Pride Towers,
Road No. 2, Banjara Hills,
Hyderabad-500034 Telangana
Visakhapatnam0484-6715000Jawalkar@indiafirstlife.comD. No: 47-10-15(2), GF-3, Ground
Floor, AG Avenue Building, Shop
No. 3, 2nd Lane, Dwaraka Nagar,
Andhra Pradesh
Vijayawada0484-6715000Jawalkar@indiafirstlife.comD No: 40-1-60, 3rd Floor, Chand
Imperia, Opp. Eenadu Office, Near
Benz Circle, M.G. Road,
Vijayawada, 520010, Andhra Pradesh
Kolkata033-61658700lillian.dsilva@indiafirstlife.com3rd Floor, Satyam Tower, Kaikhali,
VIP Road, Next To B.P. Poddar
Institute of Management &
Technology, Kolkata-700052
Bhubaneshwar0674-2548672lillian.dsilva@indiafirstlife.comUnit No. 4 A&B, 5th Floor Block
No.2, BMC Bhawani Commercial
Enclave, Sahid Nagar,
Patna0612-2575211lillian.dsilva@indiafirstlife.comOffice No 5 & 6, 2nd Floor, Orchid
Mall, Boring Road, Opp. AN College,
Patna: 800013
lillian.dsilva@indiafirstlife.comRoyal Centre, Office No 305, G S Road, Bora Service,
Guwahati 781007, Assam
Lucknow0522-6668700vikash.gupta@indiafirstlife.comIInd Floor Cyber Tower, Vibhuti
Khand, Gomti Nagar, Lucknow,
Pune020 61658700srivastava.shruti@indiafirstlife.com2nd Floor, Gulmohar Plaza, Above
ICICI Bank, I.T.I. Road, Aundh,
srivastava.shruti@indiafirstlife.com408, 4th Floor, Sai Infotech, Patel
Chawk, Near Metro Station, R. B.
Mehta Marg, Ghatkopar (E ), Mumbai-400075
Jaipur0141-3072602pankaj.pareek@indiafirstlife.com301, 3rd Floor, Riddhi Tower, SB 57, Opp. SMS Stadium,
Jaipur, Rajasthan, 302017
Indore0731-4051353pankaj.pareek@indiafirstlife.comPrincess Business Skyline, Office
No-206, Second Floor, Opposite
Orbit Mall, Vijay Nagar, Indore (MP)-452010
Bhopal0755-4098700pankaj.pareek@indiafirstlife.comPlot No-8, 3rd Floor Ranjeet
Tower, MP Nagar Zone-2, Bhopal: 462011
Udaipur0294-2424089pankaj.pareek@indiafirstlife.comOffice No 203, Icon Tower,
2nd Floor, Madhuban, Udaipur,
Gorakhpur05512205096vikash.gupta@indiafirstlife.comShop No: 14 & 15, 3rd Floor,
Cross Mall, Bank Road, Golghar,
Bareilly0581-2510463vikash.gupta@indiafirstlife.comOffice No. 2 [Rear Side], 2nd Floor,
A 2 Square, 154 A, Civil Lines,
Opp. D M Residence,
Kanpur0512-2398700vikash.gupta@indiafirstlife.com301, 3rd Floor, Krishna Tower,
Civil lines, Kanpur-208001
Warangal033-61658700lillian.dsilva@indiafirstlife.com7 & 8, 1st Floor, Kandakatla
Gateway, Kakatia University
Cross Road, Hanamkonda,
Warangal-506009, Telangana
Rajahmundry0484-6715000Jawalkar@indiafirstlife.com2nd Floor, Yasodhan,
Danavaipeta, Rajahmundry-
533103, Andhra Pradesh

What Are The Customer Care Services Offered By IndiaFirst Life Insurance?

The company offers a wide range of services to its customers without even requiring them to log in to their accounts. Some of them are discussed below:

  • Pay Premiums: Customers can pay their premiums online instantly within the comforts of their homes.
  • Download Statements: One can also download statements or policy documents, such as a premium receipt, unit statement, GST invoice, and much more.
  • Track QRC: In case a customer wishes to track his query, request, or complaint, he/she can easily do so with the help of the company’s website.
  • Update Contact Details: In case a customer’s contact details, such as phone number or email, have been changed, he/she can update the details on the company’s website.
  • Registering A Claim: This feature allows the customers to register their claims for initiating their claim process with the company.
  • Downloading Forms: The customer can also download a wide range of forms available on the company’s website, including the Customer Declaration Form & Covid Questionnaire, IndiaFirst CSC Shubhlabh Plan, Common Proposal Form, Member Form – Group Loan Protect, Nomination Change Form, and much more.
  • Track Claim: The official website of IndiaFirst Life Insurance company allows its customers to track their claim status with ease.