Care Health Insurance has temporarily stopped servicing cashless claim settlements across all 12 Max hospitals across Delhi-NCR effective February 17, 2025. This includes 8 super-specialty hospitals, 2 multi-specialty centers, one hospital in Gurgaon, and one cancer care center in Lajpat Nagar, Delhi. However, Max Healthcare has clarified that the hospital chain stopped the cashless services for Care Insurance with effect from Feb 17, 2025, on its own.
As per a statement available on Care Health Insurance’s website, “With immediate effect, we have ceased cashless claim services at all Max Hospitals in Delhi-NCR due to unsustainable demands from a customer’s perspective.”
Notably, only cashless claims settlements across Max hospitals in Delhi-NCR have been temporarily discontinued. Care Insurance policyholders will continue to get the facility of cashless claim settlements across other Max Hospitals across the country.
So, if you happen to have a health insurance policy from Care Health and are planning to get treatment at Max Hospitals across Delhi NCR, you will not be able to avail yourself of a cashless settlement.
