ICICI Prudential Life Insurance
ICICI Prudential Life Insurance Customer Care

ICICI Prudential Life Insurance Customer Care

Established in 2001, ICICI Prudential Life is following a joint venture between ICICI Bank Ltd., and Prudential Corporation Holdings Limited. The insurer has consistently enhanced its products over time and is currently regarded as one of the market leaders in its niche. The insurer serves a sizable customer base that is steadily growing with a wide range of protection and savings products. This increase in customers is mostly due to excellent customer service.

The devoted and effective customer support that ICICI provides for all of its products is highly renowned. You may discover contact details for ICICI Prudential’s customer service department on this page if you are a customer of the insurance and need to do so.

How To Contact ICICI Prudential Life Insurance Company?

Customers have access to a variety of ways to contact the company’s customer service representatives. Let’s learn about them in the table below.

Via AppICICI Pru App
WhatsAppClick a picture of your documents and send it to the official WhatsApp account at 99206 67766 with your application number

1860 266 7766

Timings – 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays).


send your message in the pre-defined formats mentioned below, to 56767

For Claims:

SMS – I claim <PolicyNumber>

Policy Details


For Assistance:

SMS – Assist <PolicyNumber>

For Products & Feedback


Social Media Handles








Google Plus


Registered AddressICICI PruLife Towers, 1089 Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025.

ICICI Prudential Insurance Branches & Their Office Contact Details

It is no secret that there are many more ICICI Prudential Life Insurance offices around India, we have selected a few of the more important ones so that you may get an idea and save time. If you want to locate the nearest branch, all you need to do is simply visit today!
Branch Location Branch Address
Saharsa 2nd Floor, Binay Trade Centre, Opposite K G Bank, D.B Road, Saharsa, Bihar – 852201
Ambikapur 1st Floor, Plot No.334/11, M.G. Road, Banaras Chowk, Ambikapur, Chhattisgarh – 497001
Sitamarhi 1st Floor, M A Khan Market, Holding No 76 A, Thana No 315, Mehsoul Chawk, Dumra Road, P.O. & P.S. & District – Sitamarhi, Bihar – 843302
Bhilai Grace Plaza Complex. Plot No. 19, Shop No. 109-110, 1st Floor, Priyadarshini Parisar, Nehru Nagar, Bhilai, Chattisgarh – 490020
Delhi Safdarjung Enclave B-6/8, 2nd Floor, Local Shopping Complex, Safdarjang Enclave, New Delhi, South West Delhi, Delhi-110029
Dwarka 2nd Floor, HL Plaza, Plot no -9, Sector-12(MLU), Dwarka, New Delhi – 110075
Videocon Tower 6th Floor, E-1 Block, Videocon Tower, Jhandawala Extension, New Delhi – 110055
Gandhinagar 2nd Floor, SF 201, Super Mall 1, B -21, Above Sankalp Restaurant, Infocity Gandhinagar, District – Gandhinagar, Gujarat – 382009
Himatnagar A31, Shop No.120-121, First floor, Sun Complex, Behind City Corner Hotel, Motipura, Himmatnagar, Gujarat – 383001
Jamnagar Office no – 327 & 328, 346 & 347, 3rd Floor, Neo Square, Near Income Tax Office, P N Marg, Jamnagar, Gujarat – 361008
Kalol Survey no. 55, paiki, 1st floor,Office No. 1,2,19,20,46, Bharat Complex, ,Opp Bank of Baroda, Station road, Kalol, Panchmahals, Gujarat-382721
Gurgaon SCO-24, First Floor, HUDA Market, Sector-14, Gurgaon, Haryana – 122001
Hamirpur 1st floor, Ashirwad Complex, Ward No. 07, Dev Nagar, Hamirpur, District – Hamirpur, Himachal Pradesh – 177001
Chaibasa Plot No: A/50(O), B/50(O), Ground Floor 66 a, b, c, d, e (N), Khata No:59(O) ,74(N), Ward No:03, Mohalla : Amlatola, Holding No : 3/12, Chaibasa Municipality, Thana: Sadar Chaibasa, District: Singbhum West, Jharkhand – 833201
Pune – Heritage House 1st Floor, Office No.3 A, Royal Tower, Beside Telephone Exchange, Off Nagar Road, Vimannagar, Pune – 411014
Sangli Siddhivinayak Forum,Opp. Zilla Parishad, Miraj Road, Sangli, Sangli, Maharashtra-416416
Tamil Nadu No. 2-8, 2nd and 3rd floor, Dr NRN Layout, P N Palayam, Coimbatore, Dist. Coimbatore, Tamil Nadu-641037
Telangana 1st Floor, Door No.6, 42/1, ,M.G. Road, Lakshmidevi Palli, Kothagudem, District – Khammam, Telangana – 507101
Uttar Pradesh 1st Floor, Jain Complex, Plot no. 08 & 16, Parasi Bina Road, Singrauli, Anpara, District – Sonebhadra, Uttar Pradesh – 231225
Uttaranchal 1st Floor, Satya Sai Plaza, Above IDBI BANK, Azad Nagar Chowk, Zekhpuri, Under Mahanagar Plaika, Roorkee, District – Haridwar, Uttaranchal – 247667

Services Offered by ICICI Prudential Life Insurance Customer Care

The customer service department of ICICI Prudential Life Insurance provides a variety of services, including the following:

  1. Resolve disputes and claims
  2. Change who owns an insurance policy
  3. The policyholder’s residence has changed
  4. A different phone number
  5. Monitoring a claim
  6. Asking for a hard copy of the rule