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Edelweiss Health Insurance Customer Care

Edelweiss General Insurance (now known as Zuno General Insurance) has come up with various types of health insurance plans for its customers while taking into consideration the rising number of ailments and skyrocketing medical inflation. The company also boasts a sophisticated customer care system that has been meticulously designed for assisting customers at every step.

Customers can contact the customer support team of the company via a variety of methods, including phone, email, and on-site assistance, or they can even handle some requests themselves. 

Let’s check out some more details about the Edelweiss Health Insurance customer support system.

Customer Care Details Of Edelweiss General Insurance

Any customer can easily contact the company through the following ways:

Call

Toll-Free – 1800 12000

Paid Landline – 022 423 12000

Senior Citizen – 022 423 12001

Email

support@hizuno.com

seniorcitizen@hizuno.com

Corporate Headquarter

2nd Floor, Tower 3, B Wing, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (W), Mumbai 400070.

Contact Number: 022 4009 4400

For Grievance RedressalWrite @ grievance@hizuno.com

List Of Edelweiss Health Insurance Branch Offices & Their Details

The company has several branch offices across the nation. Some of them and their details are listed below:

Name Of The LocationAddressContact Number
AhmedabadOffice No. 503, 5th Floor, 3rd Eye Vision, Opposite Shivalik Plaza, Near IIM, Panjara Pol, Ahmedabad, 380009.8976724840
BangaloreKamala Arcade, 1st Floor, New No – 71 (Old No. 88/A), 26th Main 37th B cross, Jayangar, 9th Block, Bangalore-560069.NA
ChennaiFlorida Towers, 1st Floor 138/30, Nelson Manickam Road, Chennai-600029.NA
DelhiFlat No-1111, Ashoka Estate, Barakhambha Road, New Delhi – 110001.8976724841
GoaAmbrosia Corporate Park, 202/203, 2nd Floor, EDC Complex, Patto Plaza, Panaji, Goa – 403001.NA
Hyderabad201, 2nd Floor, 7-1-59/2 & 59/6, Mandhana Towers, Ameerpet, Hyderabad 500016, Telangana.8976724843
KolkataUnit No. 88, 8th Floor, Chitrakoot Building, 230-A, A.J.C. Bose Rd, Kolkata 700 020.9038003037
Pune507, Deron Heights, 270/1/23, Baner, Pune 411045.9028056159

Types Of Customer Services Offered By Edelweiss Health Insurance

The company, being one of the leading health insurance providers in India, offers top-notch customer care services to its customers. Some of them are discussed below:

  • Garage Network Locator: With the help of this feature, one can easily locate a network garage in his/her nearby region, thus making it simpler for customers to reach help stations.
  • Hospital Finder: With the help of this feature, a Zuno Health Insurance policyholder can easily find a network hospital near his/her location in case of medical emergencies.
  • Make A Claim: The company’s official website has a dedicated section for supporting its customers while claiming their insurance policies. In case the customer is not satisfied with the claim procedure, he/she also has the option to escalate his/her claim.
  • Track A Claim: The company also allows its customer to know the status of their claims so that they can have a clear idea of how long it is going to take to settle.
  • Renew Policy: The policyholders can also renew their health insurance policy from the company’s official website. They need to enter a few details, such as policy number and date of birth, and they can proceed with the ultimate ease.
  • Quote Generator: For any prospective policyholder, it is important to have an idea about how much the policy will cost him. Keeping this in mind, the company has integrated a quote generator right at the home page of its official website, through which one can easily generate quotes for his health insurance policy and make a wise decision.
  • Mobile App: The company has also launched a mobile application for its users, in which they not only get personalized pricing but also improve their driving skills and maintain good health.