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Reliance Health Insurance

Reliance Health Insurance is a part of Reliance General Insurance that is mainly maintained by the Indian Business tycoon, the Reliance Group. Reliance General Insurance Company started its journey in the year 2000 and since then has been serving its customers including individuals, families, corporates, and SMEs faithfully. Apart from health insurance, it offers a bundle of insurance products such as marine, home, motor, travel, and some more.

Key Facts About The Company

ParametersKey highlights
Incurred claim ratio (in the financial year of 2019-2020)89.36%
Number of policies sold (in the financial year of 2019-2020)99,870
Solvency Ratio (March 2020)1.52
Premium underwritten (in the financial year of 2019-2020)6191.03 crores
Branches across the country139
Network hospitals7300+
Awards and Recognitions (In 2020 only)

The 12th Customer Fest Show, 2020 for

  • ​​Best Digital Customer Experience​​
  • Best Experiential Marketing Communication of the Year for Campaign “TAP & BUY”​​

Insurance Alertss Excellence Awards 2020 for

  • ​The Innovative Product of the Year – Spectacle Insurance​
  • Asia’s Best Insurance Company

The Economic Times Best Brands for the Year 2020 for

​The Best Brand of the Year (Insurance)

5th Annual Insurance India Awards 2020 for

​The Product Innovator Of The Year – Health Infinity Insurance

Afaqs FOXGLOVE AWARDS 2020 for

​Gold in Best Use of Instagram, Regional (Stop Honking)

Reliance Health Insurance Plans

Reliance Health Insurance has come up with a wide array of health products to cater to the different needs of every individual. The health plans not only provide protection for the insured people against the medical expenses arising out of health hazards but also offer different other benefits to keep them safe and healthy. Here is the list of different health plans offered by the company.

Plan typePlans offered by Reliance Health Insurance
Individual and family floater health insurance planArogya Sanjeevani Insurance Policy
Reliance Health Infinity Health Insurance Policy
Reliance HealthWise Health Insurance Policy
Reliance Health Gain Insurance Policy
Individual Insurance PolicyReliance Hospi Care Insurance Policy
Top Up PlanReliance Health Super Top Up
Accident Specific Insurance PlanReliance Personal Accident Insurance Policy
Saral Suraksha Bima, Reliance General
Critical Illness Specific PolicyReliance Critical Insurance Policy
Group Health InsuranceReliance Group Mediclaim Insurance Policy
Corona Specific Insurance PlanCorona Rakshak Policy
Corona Kavach Policy

1. Reliance Arogya Sanjeevani Insurance Policy

This type of health plan keeps you and your family protected against the medical expenses incurred due to different health issues at an affordable premium rate. It is a comprehensive and standard insurance plan to meet your different needs.

Eligibility Criteria:

Entry age

Dependent child: 91 days to 25 years

Adult: 18 years to 65 years

Policy period1 year
Waiting period30 days, 24 months, 48 months
Pre-hospitalization cover30 days
Post-hospitalization cover60 days
Sum insuredRs. 50,000 to 10 lakhs


Key highlights of the policy:

  • This plan provides coverage for inpatient hospitalization expenses such as room rent, ICU charges, medical practitioners fee, OT charges, nursing charges, etc., only if the hospitalization duration is more than 24 hours.
  • The insured person can avail of the special treatment benefits that are subject to a maximum limit of 50% of the sum insured for the specified treatments such as Balloon Sinuplasty, Deep Brain stimulation, Oral chemotherapy, Immunotherapy, and some more.
  • Expenses that occurred due to AYUSH treatments in case of inpatient hospitalization are covered without any sub-limit.
  • If you avail of the day’s treatments at a hospital or daycare centre, the medical expenses will be covered by the policy. For this, 24 hours hospitalization is not required.

2. Reliance Health Infinity Health Insurance Policy

This policy offers extended coverage to you and to your family against different ailments, diseases, and illnesses. This plan comes with a wide range of sum insured from where you can choose according to your convenience. And also, various discounts are also available on the policy.

Eligibility Criteria:

Entry age

Dependent child: 91 days to 25 years

Adult: 18 years to 65 years

Family composition for a floater policyMaximum 8 members (2 Adults and up to 6 children​)
RenewabilityLifelong
Policy period1, 2, 3 years
Sum insured3 lakhs, 5 lakhs, 10 lakhs, 15 lakhs, 50 lakhs, 1 crore.


Key highlights of the policy:

  • This plan covers the medical expenses for domiciliary hospitalization for a period of more than 3 continuous days without any sub-limits.
  • Under this policy pre and post-hospitalization expenses are covered up to 90 and 180 days respectively.
  • The facility of emergency road ambulance can be availed of for the transportation of the insured person from one hospital to another that is subject to a maximum limit of Rs. 500.
  • The organ donor benefit is available with the policy without any sub-limits.

3. Reliance HealthWise Health Insurance Policy

This is a comprehensive health plan to protect your and your family’s health at an affordable premium rate. This plan comes with three variants, namely, Gold Plan, Silver Plan, and Standard Plan. Under this plan, you can choose a cover for the sum insured from the sum insured 3 lakhs, 6 lakhs, and 9 lakhs.​

Key highlights of the plan:

  • This plan provides complete hospitalization cover including doctor fees, nursing expenses, OT charges, medicines and drugs, anaesthesia and oxygen administration expenses, costs of surgical appliances, pacemaker, and radiotherapy, only if the hospitalization duration is more than 24 hours.
  • This plan comes up with a special discount. If one girl child is covered under the policy, 4% and if 2 girl children are covered under the plan a 7% discount is available.
  • Under the Gold Plan, a daily hospitalization allowance is available that is subject to Rs. 250 per day up to a maximum period of 7 days.
  • The insured person can also enjoy the benefit of value-added covers such as Nursing Allowance for a maximum period of five days, expenses of an accompanying person at the Hospital/Nursing Home for a maximum period of five days, and some more.

4. Reliance Health Gain Insurance Policy

It is a health plan with optimum health coverage at a low premium rate that comes with a wide number of coverages including cashless hospitalization, reinstatement of base sum insured, amazing tax benefits, and different other add-on features.

Key highlights of the plan:

  • Domestic road ambulance benefit is available under this policy for medical emergency transportation from one hospital to another that is subject to a maximum limit of Rs. 1500 and Rs. 3000 per event on the basis of the plan opted.
  • Organ donor expenses will be covered up to 50% of the sum insured that is subject to a maximum limit of Rs. 5 lakhs.
  • Pre and post-hospitalization expenses are covered for up to 60 days.
  • Inpatient and domiciliary hospitalization expenses are covered that are subject to the policy’s terms and conditions.

5. Reliance Hospi Care Insurance Policy

This is an individual basis insurance policy that comes up with multiple benefits including lump sum cash benefits. This policy has to offer various discounts on multiple events like a 10% discount on buying this policy online. If you are looking for an individual cover, this policy is best for you.

Eligibility Criteria:

Entry age18 years to 65 years
Policy period1, 2, 3 years
Waiting period9o days, 2 years, 4 years
Sum insured1 lakh, 2 lakhs, 3 lakhs, 4 lakhs, 5 lakhs, and 10 lakhs


Key highlights of the policy:

  • This health insurance plan covers more than 140 daycare treatment expenses.
  • More than 150 surgeries are covered and also you can avail yourself of the benefit of surgical procedure cash up to 100% of the sum insured.
  • Daily hospital cash and daily cash for ICU are provided for up to 60 days and 15 days respectively.
  • The expenses arising out of pre-policy health check-up are covered under this policy.

6. Reliance Health Super Top Up

This is a top-up plan that helps you to pay the hospital bills if your hospitalization claim bill crosses your set deductible limit. And for that, you do not have to own a health insurance policy. This policy also comes up with various discounts including up to an 11% discount on buying 2/3 years policy and 5% discount on the girl child.

Eligibility Criteria:

Entry age18 years to 65 years
Policy period1, 2, 3 years
Policy typeIndividual and family floater basis
Waiting period30 days, 1 year, 2 years, and 3 years
Free look period15 days
Sum insured5 lakhs to 130 lakhs


Key highlights of the plan:

  • Maternity benefit is available with this policy up to Rs. 2 lakhs that is subject to the policy’s terms and conditions.
  • Emergency air ambulance cover cab can be availed of on the basis of the opted sum insured.
  • Expenses arising out of specified modern medical treatments will be covered by the policy, subject to Annual Aggregate Deductible and Long Term Aggregate Deductible according to the policy.
  • Inpatient and domiciliary hospitalization expenses are also covered under the policy depending on the terms and conditions of the policy.

7. Reliance Personal Accident Insurance Policy

This policy is a dedicated accident health insurance policy that offers different benefits if the insured person faces an accident causing him/her any kind of disability, financial loss, or unfortunate demise. This policy is ideal for those who are more exposed to the high risks.

Eligibility Criteria:

Policy typeIndividual basis
RenewabilityLifetime
World wide coverageYes
Sum insured5 lakhs to 20 lakhs


Key highlights of the policy:

  • In case of the unfortunate accidental demise of the insured person, the policy offers 100% of the sum insured as compensation. So, the family remains financially safe and secure even in the absence of that person.
  • If the insured person faces an accident that causes him/her permanent total disability that stops him from further joining any occupation, then this policy provides compensation for that to secure his future financially.
  • If the insured person dies or faces an unfortunate permanent total disability, this policy takes care of the expenses of the dependent child to ensure the child can have a bright future.
  •  For availing of the policy, no pre-policy health check-up is required. And one can get the policy online in a hassle-free way without any paperwork.

8. Reliance General Saral Suraksha Bima

This is also an accident-specific health insurance policy that safeguards the policyholder financially if he/she meets an accident. Along with the accident cover, this plan also comes with different add on benefits to keep the insured person protected.

Eligibility Criteria:

Entry age

Adults – 18 years to 70 years

Dependent children – 3 months to 25 years

Policy typeIndividual and family floater basis
Waiting periodNo waiting period
RenewalsLifelong
Sum insured2.5 lakhs to 1 crore


Key highlights of the plan:

  • If the insured person suffers an unfortunate demise due to an accident within the policy period and within 12 months from the event of the accident, the company promises to pay the benefit equal to 100% of the sum insured.
  • If the insured person suffers permanent total disability due to an accident within the policy period and within 12 months from the event of the accident, the company compensates 100% of the sum insured.
  • For the permanent partial disability due to an accident within the policy period, the insured person will be compensated with a certain percentage of the sum insured.
  • The policy offers many add-on covers such as temporary total disablement, hospitalization expenses due to an accident, education grant, and cumulative bonus. You can also avail of up to 7.5% discount on add on covers.

9. Reliance Critical Insurance Policy

This policy is specifically designed for compensating the medical expenses arising out of different critical illnesses that are not covered under a standard health insurance plan. This plan is affordable and also a must-buy as all need to be prepared for unforeseen circumstances.

Eligibility Criteria:

Entry age18 years to 65 years
Policy typeIndividual
Policy period1 and 3 years
Pre-medical testsNot required up to 45 years of age
Waiting period3 months
Survival period30/60 days
Sum insured5 lakhs, 7 lakhs, and 10 lakhs


Key highlights of the plan:

  • This policy covers 10 specified critical illnesses that are divided into two categories Life-Threatening and Life Disabling.
  • This policy is eligible for the tax benefits under Section 80D of the Income Tax Act.
  • Lump-sum payment benefits are available under this policy.

10. Reliance Group Mediclaim Insurance Policy

It is a comprehensive health insurance policy that covers a group of workers who work in the same organization against different ailments and injuries at an affordable premium rate. This plan is best suited for corporations, organizations, corporations, companies, firms, and different establishments.

Eligibility Criteria:

Entry age18 years to 60 years
Pre-hospitalization coverUp to 30 days
Post-hospitalization coverUp to 60 days


Key highlights of the policy:

  • This policy offers individual health cover for the employees.
  • Pre-existing diseases are covered subject to the terms and conditions of the company.
  • Maternity cover and road ambulance covers are available.
  • Daycare procedures and room rent charges are covered under this policy.

11. Reliance Corona Rakshak Policy

To fight against the global pandemic due to Covid-19, Reliance Health Insurance has included Corona Rakshak Policy in its list of health plans. With this policy, you can protect yourself financially if you are diagnosed positive for Covid-19.

Eligibility Criteria:

Entry age18 years to 65 years
Policy typeIndividual
Policy period105 days, 195 days, and 285 days
Waiting period15 days
Sum insuredRs. 50,000, 1 lakh, 1.5 lakhs, 2 lakhs, and 2.5 lakhs


Key highlights of the policy:

  • If the insured person is diagnosed positive for coronavirus and requires hospitalization for continuous 72 hours or more, this policy pays 100% of the sum insured as a lump sum benefit to that person.
  • This is a hassle-free, easy to avail policy to provide maximum financial protection in the global pandemic situation.
  • The plan becomes active from the day when the insured person gets diagnosed with Covid-19. However, it has a standard waiting period of 15 days.

12. Reliance Corona Kavach Policy

This policy is also specially designed for the people who are diagnosed positive for Covid-19. Under this policy, you can protect yourself and your family too. Apart from the Covid-19 benefits, it has come up with many other benefits.

Eligibility Criteria:

Entry age

Adults – 18 years to 65 years

Dependent children – 1 day to 25 years

Policy typeIndividual and family floater
Policy period105 days, 195 days, and 285 days
Waiting period15 days
Pre-hospitalization coverUp to 15 days
Post-hospitalization coverUp to 30 days
Sum insuredRs. 50,000, 1 lakh, 1.5 lakhs, 2 lakhs, 2.5 lakhs, 3 lakhs, 3.5 lakhs, 4 lakhs, 4.5 lakhs and 5 lakhs


Key highlights of the plan:

  • This plan covers the hospitalization expenses arising out of the infection of coronavirus and the hospitalization period has to be of minimum 24 hours.
  • Emergency road ambulance cover is available for transporting the insured person from one hospital to another that is subject to a maximum limit of Rs. 2000 per hospitalization.
  • The costs of home care treatments for Covid-19 are covered for a maximum period of 14 days within the policy period.
  • AYUSH treatment cover is also available under this policy.

Why should you go for Reliance Health Insurance?

The insurance market is bustling with a wide number of health insurance companies and a policy-seeker gets confused about which company will be best suited for him/her. But your job will be easier if you keep in mind a few parameters while selecting health insurance. After evaluating all the potential parameters, it has been found that Reliance Health Insurance can be on your bucket list. Let us find out the reasons. 

Network Hospitals – As to avail of the cashless facility, you need to get admitted to a network hospital of the company, the number of network hospitals plays a pivotal role here. Additionally, at the time of a medical emergency, you cannot cover a long distance to find a good hospital with lots of facilities. In this scenario, Reliance Health Insurance has come up with more than 7300 network hospitals. So, you can not only find a hospital within your vicinity easily but also you are provided with multiple hospital options to choose from.

Market Share – As per the IRDA Annual Report, Reliance General Insurance has a premium underwritten in the financial year of 2019-2020 of Rs. 6191.03 crores, which denotes the strength of the company and its ability to handle any crisis moment in near future. So, once you have bought a health plan Reliance, you are totally secured.

Claim settlement ratio – We buy health insurance plans to keep up protected financially in the most needed times. Therefore, the claim settlement ratio is one of the most important parameters that you need to check. For Reliance Health Insurance the claim settlement ratio is 89.36% (IRDA Annual Report) in the financial year of 2019-2020, which is way greater than many other health insurance companies. So, undoubtedly you can rely on this company.

Distribution network – This company has 139 branches and more than 28,900 intermediaries all over the country and it is still growing. So, you can easily find it within your vicinity and avail of any insurance plan without any hindrance. 

Number of plans – Reliance Health Insurance gives you a bundle of health insurance plans from where you can choose according to your requirements. Each and every plan is made keeping in mind the varied needs of the individuals so that you can find a suitable and convenient one for yourself or your family.

Solvency ratio – The solvency ratio represents the capability of the company to meet its long-term financial obligations. Usually, the higher the solvency ratio is, the higher the chances of the company to pay off the lump sum claim amount. According to the IRDA Annual Report, the solvency ratio of Reliance is 1.52, which is certainly higher than many other health insurance companies. This makes the company more eligible for you.

Lifetime Renewability – Apart from the corona-specific health plans, almost all the health insurance policies of Reliance have the facility of lifetime renewal. This keeps you always prepared to handle the financial situations arising out of different ailments or illnesses.

Wellness Programmes – Reliance Health Insurance not only safeguards you against medical expenses but also always keeps your health protected to provide you a beautiful healthy future as it has come up with different wellness programmes for the individuals and the corporates including online wellness solutions, value deals, health-o-pedia and some more. You can also redeem wellness points to avail yourself of different exciting offers.

Customer Service – This company has kept its door open 24×7 for its customers. You can call them, WhatsApp them, or email them whenever you need. Their experts are always at your service.

What is the buying procedure for Reliance Health Insurance?

You can buy their health plans online without any hassle by following the below mentioned easy steps.

  • At first, go to their official website and click on the ‘Health’ option.
  • Fill in the form by giving the required details such as sum insured, date of birth of the most senior member to be insured, mobile number, email address, etc.
  • Then click on the ‘Check Our Prices’ tab.
  • The premium details of the most suitable plan will be displayed before you.
  • Click on the ‘Continue to Buy’ option and make the payment.
  • Upon successful payment, the policy details will be mailed to your registered email ID.

You can also call on their helpline number to buy a health plan and their experts will guide you through the process seamlessly.

Apart from these, you can visit their nearest branch to buy a policy or can contact any licensed agent of the company or intermediary for the same.

How can you renew your Reliance health plan?

You can effortlessly renew your health plan online. For that, follow the below-mentioned simple and easy steps.

  • Go to their official website and on the right side of the page, you can find the ‘Renew’ tab. Click on that.
  • Then select ‘Renew Health Insurance’.
  • You can either renew with your registered mobile number or the policy number. Select any one of the two and put the necessary details.
  • Click on the ‘Go’ option. The amount that you have to pay for the premium will be reflected on the screen.
  • Pay the amount. Upon successful payment, the confirmation details will be sent to your registered mobile number and/or email ID.

How to calculate the premium for Reliance Health Insurance?

You can easily check the premium rates for different policies and for different sums insured online without any hazard. For that follow the following easy steps.

  • Visit the official website of the company and click on the ‘Health’ tab. Select your desired health plan and click on that.
  • On this page, you can find either the ‘Let’s Proceed’ option or the form to check the premium, at the left corner of the page.
  • Fill in the form with required details such as sum insured, date of birth, number of persons to be insured, your contact details and, etc.
  • Then click on the ‘Next’ option and the estimated premium amount will be shown on the screen for the chosen policy and the sum insured.

For better understanding here is an example. Mr. Gupta has bought Reliance Hospi Care Insurance Policy for himself. He is a 37 years old businessman. Let us find out how much he has to pay for this health plan for different sum insured amounts.

Sum insuredAgeGenderEstimated annual premium (Excluding GST)
Rs. 3 lakhs37 yearsMaleRs. 5612
Rs. 4 lakhsRs. 7475
Rs. 5 lakhsRs. 8800
Rs. 10 lakhsRs. 12,979

Claim settlement process for Reliance Health Insurance

Reliance Health Insurance is offering two methods for settling your health claims. They are – cashless and reimbursement claim process. Follow the steps below to settle your claims effortlessly.

Cashless claim settlement procedure:

  • For availing of the cashless facility, you need to get admitted to a network hospital of the company.
  • As soon as the hospitalization happens, intimate the company about the same on rgicl.rcarehealth@relianceada.com or contact our paid no. +91 22 48903009.
  • Submit the duly filled and signed pre-authorization form along with the required documents at the Third Party Authorization (TPA) desk of the hospital.
  • The hospital will contact the company and wait for the approval.
  • Once your claim is approved, avail of the treatments. The company will settle your hospital bills/
  • Do not forget to collect all the documents in their original form before leaving the hospital for further reference.

Reimbursement claim procedure:

  • If you receive the medical treatments in a non-network hospital of the company, you can file a reimbursement claim.
  • Immediately inform the company about the event of the hospitalization.
  • Clear all the bills and collect all the documents from the hospital in their original forms such as assigned doctor/surgeon’s certificate, prescriptions, pharmacy bills, hospitalization bill, discharge certificate, FIR report (if required) and etc.
  • All the documents have to be submitted to the company within 15 days of the hospitalization.
  • The company will verify and evaluate your claim. Cooperate with the insurer and do not produce any false documents.
  • if the claim is found genuine, the amount will be settled by the company.

Required documents for claim settlement:

  • your health card.
  • Valid ID proof and passport size photographs.
  • Original policy document.
  • Address and contact details of the insured person
  • Nature of ailment or the accident and its details.
  • Original reports of diagnostic tests, radiology, and pay bills.
  • Assigned doctor/surgeon’s reports, hospital bills, pharmacy bills, and receipts of the medical tests.
  • FIR and post mortem report (If applicable)
  • Any other document if demanded by the company.

Address for submitting the documents:

Rcare Health: Reliance General Insurance, No. 1-89/3/B/40 to 42/ks/301, 3rd Floor, Krishe Block, Krishe Sapphire, Madhapur, Hyderabad 500081.

Contact details of Reliance Health Insurance:

Call at -​​​ ​Paid Number: +91 22 48903009​

Sr. Citizen ​helpline number: +91 22 33834185​

WhatsApp Number:7400422200​

​Timings (All Days​):

9.00 AM to 7.00 PM – All Services

24 Hours – Health Claims Assistance/Roadside Assistance​​

Email ID: rgicl.services@ relianceada.com

Frequently Asked Questions

1. How can I check my claim status for Reliance Health Insurance?

Follow the below-mentioned steps to check your claim status.

  • Go to the official website of the company and on the right-hand side, you can find the ‘Claims’ tab. Select the ‘Health Claim’ option.
  • Then put your policy number or claim reference number in the given space.
  • Click on the “Show My Claim Status” option and your job is done.

2. What are the online payment modes available for paying the premiums for Reliance Health Insurance?

You can pay the premiums online by using any of the following modes:

  • Debit card
  • Credit card
  • Net banking

3. I have bought a health policy from Reliance. How can I check the status of my policy?

You can check the policy status of your policy very easily. Just visit the official website and click on the ‘Login’ tab. Put your user ID and password in the given space and you are done.

4. Where can I get the claim form online?

You can download the claim form online by following the easy steps below.

  • Go to the official website of the company and click on the ‘Claims’ option and select ‘Health Claims’.
  • On the next page, select the claim form and click on the ‘Download’ tab.

5. Can I cancel my Reliance Health Insurance Policy?

Yes, you can. For this submit the policy documents along with the duly filled and signed submission form at the nearest branch of the company. Upon successful submission, the amount will be deposited in the insured person’s bank account.

6. Is the pre-medical test mandatory for availing of the health plans of Reliance? Where can it be done?

Yes, for every individual above the age of 45 years, pre-medical check-ups are mandatory. The tests will be conducted at the empanelled diagnostic centers of the company.

7. What are the exclusions of Reliance Health Insurance Policies?

The general exclusions are as follows:

  • Intentional self-inflicted injury.
  • Injuries due to suicide attempts.
  •  HIV, AIDS, or STDs.
  • Injuries arising out of drugs, alcohol, or any intoxicating substance.
  • Self-medications.
  • Unproven or unauthorized treatments.
  • Cosmetic surgeries. 
  • Mental treatments.
  • Dental treatments or surgeries.
  • Fertility-related treatments.
  • War, nuclear attack, public unrest.

8. What are the discounts available for Reliance Health Gain Insurance Policy?

You can avail of the following discounts for this policy that is subject to the company’s terms and conditions.

  • 7.5% discount for 2 years policy.
  • 5% discount for a girl child or independent women.
  • 5% discount for the existing customers.

Note: Maximum discount caping is up to 15%.

9. Does the Reliance Super Top Up plan cover Covid-1 treatments costs?

Yes, this top-up plan provides coverage for the expenses arising out of Covid-19.

10. Does Reliance Hospi Care Insurance Policy cover the treatments availed outside India?

No, this plan offers coverage only for the treatments availed in India.