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IFFCO Tokio Two Wheeler Insurance

Incorporated in the year 2000, IFFCO Tokio is a joint venture between Indian Farmers Fertiliser Cooperative Limited and Tokio Marine Group, a name brand in Japanese general insurance. The company offers a range of insurance products at attractive and competitive prices. With over 20,000 branches and agents, IFFCO Tokio is spread all across India and makes its presence is known in rural areas as well as tier 2 and 3 towns.

Quick View Of IFFCO Tokio Two Wheeler Insurance

IFFCO Tokio offers a host of features and benefits to its policyholders and prospective customers.

Features

Benefits

Vast network of garagesIFFCO Tokio has tie-ups with over 4300 network garages where policyholders can avail of cashless facilities
Hassle-free claims processSimple documentations and swift processing of claims makes getting insurance easier. You can file a claim on the app and have it processed in a mere 4 hours.
High claim settlement ratio92.65% of all filed claims have been smoothly settled till date
Claim assistancePolicyholders can seek counsel for claim-related inquiries around the clock.
No claim bonusPolicyholders can avail up to 50% discount on their premiums owing to no claim bonuses.
Third-party liability coverCoverage offered against third-party liability protects policyholders from liability involving a third party – person, vehicle, or property.
Own damage coverCoverage offered for damage to policyholder’s two wheeler in the event of an accident.
Value add-onsChoose from add-ons to upgrade your two wheeler insurance coverage.
Online purchase and renewalSeamlessly purchase or renew your existing policy online with just a few clicks.

Salient Points Of IFFCO Tokio Two Wheeler Policy

IFFCO Tokio’s two wheeler insurance aims at providing financial coverage to the insured in the event of damage arising from accidents to the vehicle and in the event of a third party’s involvement in the situation.

  • Cashless claims in the 4300+ network garages spread around the country.
  • Beneficial and one-of-a-kind add-ons.
  • Claim settlement ratio of 92.65% in FY2019.
  • Discounts of up to 50% with no claim bonus.
  • Swift, digitally enabled processes as well as doorstep services.
  • Quick and efficient claim settlement via the app.
  • Exceptional customer service which is round-the-clock.
  • Efficiently trained surveyors who will attend to claims instantly.
  • Branches all across the country with more than 20,000 agents.

Coverage Includes And Excludes With IFFCO Tokio Two Wheeler Insurance

All two wheeler insurance policies come with a standard list of inclusions and exclusions.

Inclusions

  • Damage caused due to natural calamities like floods, cyclones, hurricanes, typhoons, self-ignition, lightning, thunderstorms, landslides, hailstorms, frost, and earthquakes
  • Damage caused due to riots, strikes, malicious acts, and accident by external means
  • Loss due to burglary and theft
  • Loss or damage while in transit via air, road, inland waterways, or elevator
  • Personal accident cover of up to INR 15 lakh for owner driver and optional cover for pillion rider up to INR 1 lakh
  • Third-party liability cover in the event of damage, injury, disablement, or death of third party
  • Reimbursement of towing expenses

Exclusions

  • Loss or damage due to regular wear and tear of the vehicle.
  • Mechanical or electrical breakdown or malfunction of the vehicle.
  • Damage or loss caused by war or warlike situations like invasion and terrorist attacks.
  • Damage caused to any electrical or non-electric accessories of the vehicle.
  • Accidents occurring in regions outside India.
  • Accidents caused by the negligence of the driver.
  • Loss arising from accidents where the vehicle is driven without a valid licence.
  • Driving under the influence of alcohol or any other intoxicants.

Value Add-Ons For Enhanced Protection With IFFCO Tokio Two Wheeler Insurance

IFFCO Tokio’s two wheeler insurance policy can be enhanced by opting for some add-on covers that are on offer.

  • Zero depreciation cover – This add on assures no loss arising from the depreciation of the value of replaced parts. With this cover, the policyholder gets the full value of the repairs.
  • No claim bonus protection – A no claim bonus is awarded as an upfront discount to the policyholder at the time of renewal if a claim was not filed during the previous term. With each renewal, the discount amount for a no claim bonus rises if no claims were filed during each consecutive term. However, if a claim is filed, then the policyholder will lose the no claim bonus discount. Purchasing this add-on ensures the protection of the bonus in such a situation.
  • Return to invoice – This add-on bridges the gap between the vehicle’s insurance declared value and its invoice value in the event of a claim.
  • Personal accident cover for pillion rider – This add-on provides a personal accident cover to the pillion rider of up to INR 1 lakh in the event of injury or death due to an accident.
  • Roadside assistance cover – This add on includes assistance which is provided in the event of a breakdown of the insured vehicle.
  • Engine protection cover – This add-on extends coverage to the vehicle’s engine in the event of damage due an accident.

How To Purchase A New Policy Or Renew Your Existing One?

With IFFCO Tokio two wheeler insurance, purchasing a new policy or even renewing your existing one is easy. While you can always reach out to the insurance provider in person by visiting any of its branches or call on of the agents, online purchase and renewal has made the entire process smooth and seamless.

1. Apply or Renew via Probus

  1. Visit the Probus website.
  2. Provide your name and contact information – your mobile number and email address – along with your vehicle’s registration number, make, model, and the year in which it was registered.
  3. Mention whether the vehicle was previously insured. If yes, provide the previous policy number.
  4. Browse through the two wheeler policies provided by various insurance companies and pick the one that matches your requirements.
  5. Choose from a range of add-ons to enhance coverage.
  6. Make the payment for your premium. Once it clears, you will receive your policy document in your email inbox.

2. Apply or Renew via The Official IFFCO Tokio Website

  1. Visit the official website and login using your credentials. If this is your first time visiting the website, register for an account.
  2. Pick the insurance type for which you wish to purchase the policy and click on ‘CHECK PREMIUM.’
  3. Fill in the required details, select add-ons if you would like to, and then submit the form.
  4. On the payments page, pay the premium amount. Once the amount is cleared, the policy document will be mailed to your email address.

3. Apply or Renew via IFFCO Tokio App

  1. Download the IFFCO Tokio app from the app store on your phone and login using your credentials.
  2. Pick your insurance type and choose from the list of add-ons to boost your policy coverage.
  3. Fill in the required details and attach the required documents.
  4. Make the payment and receive the policy document in your mailbox.

IFFCO Tokio Two Wheeler Insurance Claims Process

An insurance policy is purchased to safeguard yourself against expenses arising from an untoward incident. If such an incident does occur, then filing a claim becomes necessary. With IFFCO Tokio, you can file a claim one of two ways.

1. The Traditional Way

  • Contact the insurance provider and intimate them of an impending claim.
  • If a third party is involved, note down the registration number of the vehicle or vehicles.
  • File an FIR with the nearest police station.
  • Note down the names of the witnesses.
  • Provide the necessary documents for processing the claim.

2. QCS app

  • Register your claim by calling the toll-free number or via the app.
  • Upload the necessary documents, along with photographs and videos of the damage to your two wheeler.
  • Once the claim is approved, disbursal of the amount happens within minutes.

Claims that are registered on the app have an upper limit of INR 20,000. Any claim above that amount must be intimated directly to the company.

What Is A Premium? What Does The Insurer Do With It?

Insurance is a product provided by companies. And as with all products, a payment needs to be made in order to use it. A premium is nothing else but that. It secures your policy, against which you can file a claim when needed. A premium indemnifies you as a policyholder from expenses and losses incurred due to an accident.

When premiums are collected, the insurance provider may pool the money in an investment. These investments are usually low-risk or guaranteed securities. In the event of a claim, the insurance provider uses this pool to disburse the required funds.

Frequently Asked Questions

1. Why do I need to insure my two wheeler?

Ans: Indian law makes it mandatory for all motor vehicles to be insured with at least a third-party liability cover. Without it, the vehicle owner faces heavy fines and possible jail time. By insuring your vehicle, you can not only comply with the law but also safeguard yourself from the expenses that may come from damage or loss of your vehicle.

2. What modes of payment are available to me while paying my premium?

Ans: While paying your IFFCO Tokio two wheeler insurance premium, you can choose to pay by cash or cheque at the branch, or by credit and debit card, and net banking on IFFCO Tokio’s web portal and mobile app.

3. Where can I renew my existing two wheeler policy?

Ans: You can renew your existing two wheeler policy on the Probus website or via IFFCO Tokio’s web portal and mobile app, which you can download from your app store on your smartphone.

4. How do I go about cancelling my policy?

Ans: If you wish to cancel your existing two wheeler policy, you can walk into the nearest branch. Bring along your policy document, which you will need to surrender. Any amount that needs to be refunded will be transferred to your bank account. As soon as the amount is credited, you should receive an SMS notifying you.

4. What types of two wheeler insurance covers does IFFCO Tokio provide?

Ans: IFFCO Tokio provides a number of options with regards to two wheeler insurance policy coverage. You can choose from third-party liability, own damage, comprehensive, and comprehensive with zero depreciation cover.