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Chola Accident Protection Policy

Accidents don’t knock on your door and demand to be fixed. It may result in mild to serious injuries and can happen anywhere, at any moment. Chola Accident Protection can cover medical expenses and provide compensation in the event that an accident results in disability or death. This policy also offers nine various options for the accident-related sum insured, which compensates for lost income.

Eligibility Criteria​

Entry Age

For Adults: 18-69 Years

For Children: Up To 25 Years

Policy Tenure1 Year
Sum Insured OptionsRs. 5 Lakhs/7.5 Lakhs/10 Lakhs/15 Lakhs/20 Lakhs/25 Lakhs/50 Lakhs/75 Lakhs/1 Crore

Reasons To Choose Chola Accident Protection Plan

Chola Accident Protection Plan offers a wide range of benefits and features to its policyholders. Some of them are listed below:

  • No Medical Test: Usually, health insurance policies require undergoing medical tests. However, with the Chola Accident Protection Plan, there is no need to complete any medical test to purchase the policy, except in special cases.
  • Worldwide Service: The plan’s accident protection can be availed in many countries since the company has access to these countries. These centres across the world provide top-notch services and support customers in their times of dire need.
  • Weekly Compensation: In case an individual is the only earning member of his/her family and has lost his/her job or income as a result of an accident, the plan provides weekly compensation. This allows the individual to manage the expenses of his/her family while focusing on his/her recovery.
  • Tuition Compensation: In case the children are unable to keep up with the college or coursework due to an accident, the plan offers monetary support for such college and school students.
  • Transportation Compensation: Accidents can happen anywhere in the city or country. In such situations, a support system is very crucial. Therefore, the Chola Accident Protection Plan offers transportation support and compensation for transporting the insured member in case of accidental death or severe injuries.
  • High Compensation: The plan also offers higher compensation in case of permanent disability or loss.
  • Coverage For Broken Bones & Fractures: The plan provides good coverage for fractures and fractured bones. The coverage is so extensive that it reimburses up to 100% of the insured amount for any vertebral body injury that could cause irreversible spinal cord damage. Similarly, based on the type of fracture and the affected bones, different portions of the insured amount are eligible for reimbursement.
  • Double Indemnity: Double indemnity entails paying the full face value of an insurance policy. If an accident occurs while using public transport, Chola MS’s Chola Accident Protection Policy offers double indemnity for any harm done to, or loss of life suffered by, the insured or their family members.

What’s Covered Under Chola Accident Protection Plan?

The plan offers the following coverage to its insured members:

  • Accidental Death: Accidents may, in sad circumstances, result in the demise of the insured or the policyholder. In this circumstance, the nominee named by the insured in the policy is given the compensation or insurance claim.
  • Permanent Disability: Permanent disabilities are those that result from accidents, either directly or indirectly, and last for at least 12 months after the event. The plan offers coverage for the same.
  • Temporary Disability: The Chola Accident Protection Policy also covers temporary disabilities that are defined as such by a doctor or other healthcare professional and continue for less than 12 months.
  • Hospitalization Expenses: Accident-related hospitalization incurs a significant hospital charge. If the injury was sustained within seven days of the accident and required at least a 24-hour hospital stay, these costs may be covered by Chola Accident Protection Insurance.

What’s Not Covered Under Chola Accident Protection Plan?

Like other insurance plans, Chola Accident Protection Plan has a set of exclusions. Some of them are listed below:

  • Intentional Injury: Any injury that is not accidental in nature and is brought on with the full knowledge and consciousness of the sufferer or the insured is not covered by the personal accident policy. This covers any self-inflicted harm, any suicide attempts, and any threats made while sane or insane.
  • Uncontrollable Acts: The plan does not cover some acts of violence, including war, invasion, an act of a foreign enemy, civil war, rebellion, hostilities, revolution, insurrection, mutiny, military or usurped power, seizure, capture, and arrests.
  • Military Activities: Military activities include any involvement in military, naval, or air force operations, including training exercises, war games, and actual combat with adversaries abroad or at home. The policy does not provide coverage for any injuries sustained during such actions.
  • Royal Members: The plan does not cover any accidents brought on by the violent behavior, restraints, or detention of any monarchs, princes, or individuals of whatever nation, condition, or quality.
  • Lack Of Sanity: The plan’s cover protection cannot be used if the policyholder sustains any injuries and is deemed insane medically or psychologically.
  • Injuries Due To Intoxicating Substances: Any injuries sustained by the insured when they are under the influence of drugs, alcohol, or other substances are not covered by the insurance. The only exception is if a doctor has prescribed the specific medicine that is having the effect.
  • Invalid License: The policy does not provide coverage for injuries sustained while the policyholder or insured is operating a vehicle without a valid license.

Buying Process Of Chola Accident Protection Plan

Presently, the purchasing of the plan from the official website of the company cannot be done due to some technical errors. Therefore, it is recommended to take the help of Probus Insurance, a company that has IRDAI approval and certification. The company has incredible experience of many years and primarily aims at offering top-notch insurance services and solutions to its consumers.

To purchase the plan, go to the home page of the company’s official website. Select the “We Are Here” chatbot at the right-hand side of the page. Now enter your name, phone number, email, etc., and then you can ‘live chat’ with any one of the company’s customer agents. He/she will support you by providing detailed information about the plan and its purchasing process.

Alternatively, one can also contact the company through any of the following mediums for purchasing the plan:

  • Call: 7304332968
  • WhatsApp: 7304332968
  • Mail:

How To Register A Claim For Chola Accident Protection Plan?

One Can file two types of claim requests against the policy. They are discussed below:


  1. Inform the hospital administration that the individual admitted is a policyholder with Chola Accident Protection Plan.
  1. Submit your insurance document along with valid ID proof for verification purposes.
  1. Submit the pre-authorization form to the Chola MS.
  1. Now the insurance company will assess and evaluate the documents submitted at the hospital and begin the processing of the claim procedure.
  1. The insurance company may send a doctor for the authorization process at the hospital.
  1. In case everything is up to the mark and the insured is eligible for the claim, the company will directly settle the bills with the hospital.


  1. Get treatment and pay the hospital bills on time.
  1. Once all bills are paid, submit all the relevant documents to the company within 30 days from the discharge date. You can submit them through the official website of the company, by calling 1800 208 5544, or by mailing them to
  1. After verifying all the documents submitted, the company will reimburse the amount to the registered bank account of the insured member.

Frequently Asked Questions

No. Chola Accident Protection Insurance does not provide any tax benefits.

The following papers must be submitted in order to submit a death claim under the policy:

  • Duly filled and signed claim form
  • Death certificate
  • Original copy of insurance policy
  • Accident report
  • Post-mortem report
  • Hospital records
  • FIR/MLC copy
  • Original canceled cheque
  • Legal heir certificate (if there is no nominee)
  • Latest income tax returns (for the proof of annual income)
  • Original hospital bills, test reports, and medical prescriptions
  • A photo ID proof (for claims below Rs. 1 lakh)
  • Self-attested copy of PAN card (for the claim above Rs. 1 lakh).

Note: In case the documents are available in vernacular language, they need to be first translated into English.

To raise a disability claim against the policy, you need the following documents:

  • Duly filled and signed claim form
  • Original insurance policy
  • Original hospital bills, test reports, and medical prescriptions
  • FIR and MIC reports
  • Treatment records
  • A colored photograph of the person showing the disability
  • Latest income and income tax returns proof
  • Original canceled cheque
  • A copy of the member/employee photo ID
  • A photo ID proof (for claims below Rs. 1 lakh)
  • Self-attested copy of PAN card (for the claim above Rs. 1 lakh)

Yes. The plan comes with a 30-day grace period and 15 days of free look period.

Yes. You can use Chola MS’s Accident Protection Policy to avoid worrying about these costs. In addition to paying for medical care and other immediately associated expenses, it also pays for any further legal costs brought on by the accident.

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