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Individual Health Insurance Plans

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New India Health Insurance Customer Care

The New India Health Insurance, a part of the New India Assurance Co. Ltd., is an Indian public sector general insurance company based in Mumbai, founded by Sir Dorabjee Tata in 1919 and was nationalized in 1973.  The company’s Indian operations span across all territories through 2214 offices, 15249 employees, and 102804 registered agents. The company operates in 28 countries as of 2021-22. It has come up with a sack full of different health insurance products along with other general insurance policies to cater to the varied needs of different individuals. The company has a customer-centric approach and always takes enough initiative to make the consumer experience better. The customer service of the company is open 24×7 to help the consumers, as the company keeps the customer experience at its top priority level.

Different Ways To Get Connected To New India Health Insurance Customer Care

There are several ways in which you can get connected to the customer care service of the company. Choose any of the following options to avail of the customer service facilities of New India Health Insurance.

Phone number1800-209-1415 (Toll-free)
OtherOne can reach out to the company by describing his/her problem using the official website of the insurer.
Social media

Twitter –

Facebook –

Chat optionChat with the company’s digital assistant (BIMA BOT) by visiting the official website of the company.
New India mobile appDownload New India Mobile App for availing of multiple self-service options.

Important Branches With Contact Details of New India Health Insurance

The company has more than 2214 official branches spread all over the country to make the customer experience better. Among these, a few important branches along with their contact details are mentioned in the following table.

State nameRegionAddress of the officePhone numberEmail ID
GujaratAhmedabad4th & 5th Floor, Popular House, Near Sales India, Ashram Rd, Navrangpura, Ahmedabad, Gujarat
KarnatakaBangaloreNo. 301, 2B, Unity Building Annexe, 11th A Cross, P Kalinga Rao Road, Mission Road, Bangalore –
Madhya PradeshBhopalBlock No 3, 2nd Floor, Praryavas Bhawan, jail rd, Arera Hills, Bhopal –
OdissaBhubaneswarPlot No B 34, 1st Flr, Sahid Nagar, Bhubaneshwar – 751007 (Near Rupali Square)
PunjabChandigarhSCO-101, First Floor, Sector 35c, Main Market, Chandigarh Sector 35c, CHANDIGARH –
Tamil NaduChennaiNo 770 A, Deva Towers, 2nd & 3rd Floor, Anna Salai, Mount Road, Chennai – 600002 (Opposite Raheja Towers)
UttarakhandDehradun15-A, Rajpur Road, Dehradun – 248001 (Opposite Gandhi Park)
DelhiDelhi I2nd and 3rd Floor, R G City Centre, Local Shopping Complex, Lawrence Road, Delhi – 110035 (Block-B)
KeralaKochiKochi Mg Road, Ernakulam –
West BengalKolkata3, Wood Burn Park Road, Sreepally, Elgin, Kolkata –
TelanganaHyderabadNew India Bhawan, Plot No. 1, 2, 3, Industrial Development Park Uppal, Hyderabad –
Uttar PradeshKanpurGreen House Civil Lines, Kanpur –
MaharashtraMumbaiNew India Bhawan, 34/38, Bank Street, Mumbai –
BiharPatna6th and 7th Floor, B.S.F.C. Building, Fraser Road, Patna –
AssamGuwahatiNorth-Eastern Regional Office, Lachit Nagar, Starcity Complex, 5th Floor, Near Hanuman Mandir, Guwahati –

How Can New India Health Insurance Customer Care Help You?

Customer care is an important aspect of an insurance company as it helps consumers to resolve their problems in a number of ways. Therefore, the customer care service of New India Health Insurance Company can help a client in the following possible ways. Have a look.

To Buy a Policy:

If a policy-seeker wants to buy a product from New India Health Insurance and he/she is facing a problem while doing that, that person can contact the customer care service of the company. They will solve the problem smoothly.

To Renew a Policy:

Renewing a policy is an important aspect of keeping the policy active, and most of the popular insurers have come up with an online renewal process. However, if an individual faces any issues while renewing the policy, be it offline or online, the customer care service of the company comes into the scene and makes the process easier.

To File a Claim:

Filing a claim is not only an important part of the insurance policy, but also it involves a complex process. Often the insured people need help from the company to know the entire process. This help comes directly from the customer care service of the company. apart from that, if anyone wants to track the claim or wants to know the status of the claim, in that case also, customer care helps to complete the procedure.

For General Inquiry:

If anyone needs any information related to the insurance product or any other detail that involves the company, he/she should head to the customer care of New India. They are experienced and knowledgeable enough to resolve the query.

To Register or To Log in:

To avail of all the online facilities offered by the company, one needs to register with the insurer and then create an online customer portal. While doing this process, if anyone faces any glitches, he/she should directly contact the customer care service of the company.

To Update:

If anyone changes the postal address or his/her contact details, the insurer needs to be informed. Either one can do this online or take the help of the customer service of the company to do the update. In the same way, one can take the help of the customer care service to update his/her existing policy as well.

To Manage The Policy:

One needs to keep a tap on his/her policy. Therefore, if there is any query related to the existing policy, the payouts of the policy, the status of the policy, the grievance service, etc., the customer care service of New India Health Insurance will always be there beside their customers.

To Avoid Frauds:

The insurance industry is not immune to fraud. Often it happens that someone calls the customer, introduces him/her as the agent of the company, and offers an attractive discount on the premiums. In that case, the customers get easily attracted and they fall into the trap of these fake people. To avoid this type of unfortunate event, one can directly call customer care of the company and enquire about the related issue to check the validity.

Frequently Asked Questions

The official address of the registered office of the company is:

New India Assurance Co. Ltd.

87, M.G. Road Fort, Mumbai, Maharashtra – 400001

For the instant callback, you can opt for the Request a Call-back service that is available on the official website of the company.

Even if you are not an existing customer of the company, you can always get connected to the customer care service of the company and get your queries resolved. They are always present at your service.

To report grievances, you need to g to the official website of New India Assurance Company. Under the Grievances tab, you can report any issue that you have faced.

It depends on the nature of your query. However, the company always tries to resolve the problem instantly or as soon as possible.

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