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National Insurance Customer Care

National Insurance’s customer care team is specifically trained to offer enough support to its customers – both before and after they purchase any insurance product. Whether it is giving a piece of simple advice or answering tough queries, the company assists to offer an easy and enjoyable experience to its customers. 

Read further to know more about the customer care details of the company!

National Insurance Customer Care Details

Below is a list of all types of contact details of the company!

  • Head Office: 3, Middleton Street, Prafulla Chandra Sen Sarani, Kolkata, West Bengal, 700071.
  • Telephone: 22831705
  • Fax: 22831740
  • To report unresolved grievances: customer.relations@nic.co.in
  • To report fraud: faf@nic.co.in
  • For customer portal-related queries: customer.portal@nic.co.in
  • For intermediary portal-related queries: agent.portal@nic.co.in
  • For any other queries: customer.support@nic.co.in
  • Phone numbers: 18003450330, 033-68110000, 033-25370070, 040-27700011

List Of Offices Of National Insurance & Their Details

The customer can get in touch with the customer service office indicated below depending on the city where they live.

City NameOffice NameOffice CodeAddressEmailPhone Number
HyderabadHyderabad Regional Office550000First Floor, Jubilee Building, Nampally Station Road, 500001, Andhra Pradeshincharge.550000@nic.co.in23242164
GuwahatiGuwahati Regional Office200000Lohia Mansion, G.S. Road, Bhangagarh, 781005, Assamincharge.200000@nic.co.in0361 2450967
PatnaPatna DO-1170500Arunachal Building, Exhibition Road, 800001, Biharincharge.170500@nic.co.in0612-2204324, 2221040, 2218966
ChandigarhChandigarh Regional Office II420000Regional Office, SCO 332-334, Sector 34 A, Chandigarh. 160022, Chandigarhincharge.42000@nic.co.inNA
Delhi NCTBranch Janakpuri361801B-18, First Floor, Community Centre, 110058, Delhiincharge.361801@nic.co.in01125599468, 01125614200
PunePimpri Division271000Maharashtra Commercial House, Mumbai -Pune Road, Pimpri, 411018, Maharashtraincharge.271000@nic.co.inNA
AhmedabadManinagar Business Center306003First Floor, Opposite: Govindwadi, Maninagar, Dist: Ahmedabad, 382443, Gujaratincharge.306003@nic.co.in9825879637, 9099998682
VadodaraBaroda Regional Office3100002nd Floor, Dr. Indumati Patel Trust Building, Opp. Aradhana Cinema, Tilak Road, 390001, Gujaratincharge.310000@nic.co.inNA
BangaloreBangalore Regional Office600000No. 144, Shubharam Complex, 2nd Floor, M G Road, 560001, Karnatakaincharge.600000@nic.co.in25584081
HubliHubli DO6101001st Floor, Cotton Sales Society Building, Opp. Basava Vana, New Cotton Market, 580029, Karnatakaincharge.610100@nic.co.in0836 2352941
KochiKochi BO5701011st Floor, Shalimar Buildings, P T Jacob Road, Thoppumpady PO, 682005, Keralaincharge.570101@nic.co.in0484-2225943
IndoreINDORE REGIONAL OFFICE320000310-323, BENCHMARK BUSINESS PARK, BLOCK NO A-3, PU-4, NEAR SATYA SAI SQUARE, VIJAY NAGAR, 452010, Madhya Pradeshincharge.320000@nic.co.in0731-2527715
JaipurJaipur – Mansarovar Business Center376001House No 43/3/12, Swarn Path, Mansarovar, Jaipur, 302020, Rajasthanincharge.376001@nic.co.inNA
JodhpurJodhpur Branch I380102E4 Kalpatru Shop, Residency Road, Jodhpur, Rajasthan, 342003, Rajasthanincharge.380102@nic.co.inNA
DehradunSelaqui Business Center466004Shop No 120, Jai Durge Commercial Plaza, Main Market, Selaqui, 248011, Uttaranchalincharge.466004@nic.co.in0135-2699532
LucknowLucknow Branch Office I45010178 Improvement Trust Building, Hazratganj, 226001, Uttar Pradeshincharge.450101@nic.co.in0522-2625882
KolkataBARASAT15450079/10, K. B. BOSE ROAD,1 ST FLOOR, P O BARASAT, 700124, West Bengalincharge.154500@nic.co.in033-25523549
BhubaneswarBhubaneshwar Division I1632004th Floor, Idco Towers, Janpath, 751022, Orissaincharge.163200@nic.co.in0674-2545267, 2543477
ChennaiAccounts Hub806152Hamid Buildings, II Floor, 190 Anna Salai, 600006, Tamil Naduincharge.806152@nic.co.in2829 2962
CoimbatoreCBRO650000II & III Floor, 1710, Trichy Road, Opp.To All India Radio, Ramanathapuram PO, Coimbatore-641045, 641045, Tamil Naduincharge.650000@nic.co.in0422- 2321350, 2321351; ODHUB: 0422-2318928
MaduraiMadurai Regional Office640000Commercial Plot No.3, Vaigai Colony, 80 Feet Road, Anna Nagar, (Opp. To Ambiga Theatre), 625020, Tamil Naduincharge.640000@nic.co.in0452 – 2533526

Services Offered By National Insurance Customer Care

The National Insurance company offers a wide range of services to its policyholders. Some of them are listed below:

  • Renew Existing Policy: The company provides a quick renewal option to the insured so that he/she can renew his/her existing policy without any hassle.
  • Track Claim Status: The customer care service of the company also allows its policyholders to track their claim status. The insured needs to enter a few details and he/she can keep an eye on how much his/her claim process has progressed.
  • Know Your Product: The website of the company provides detailed information on every product that it offers. The customer can select the “Know Your Product” option and find relevant details about various policies.
  • Buy Policy Online: The potential customer of the National Insurance company can also purchase the policy online within the comforts of their home.
  • Giving Feedback: The customers can also give feedback on a service or product and lodge a complaint.
  • Locate Nearby Office: The website visitors can easily locate the nearby office according to the region they are residing in. This helps the individuals to visit the nearby branch office if required.
  • Find Network Hospitals & Garages: Customers can also easily find the hospitals and garages on the official website of the company, with whom the company has tied the knot. This enables the customers to be worry-free when any kind of emergency arrives.

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