Kotak General Insurance Customer Care
In addition to the robust range of policies available, Kotak General Insurance’s customer care services are one of the reasons why various individuals consider buying from the insurer. The company puts special emphasis on providing efficient and dedicated customer service.
The customer can get in touch with the company’s customer service if they have any questions regarding a policy or want to register a claim. Continue reading to learn more about the company’s list of branch locations and the services it provides.
Customer Care Details Of Kotak General Insurance
Kotak General Insurance Company Ltd.
8th Floor, Zone IV, Kotak Infiniti, Bldg. 21, Infinity IT Park, Off WEH, Gen. AK Vaidya Marg, Dindoshi, Malad (E), Mumbai – 400097, India.
Within India: 1800 266 4545 (Toll-Free)
From Overseas: +91-22-61249600
List Of Branch Offices Of Kotak General Insurance In India
There are a plethora of branches of Kotak General Insurance across the country. For reference, here’s a list of a few of them!
|Delhi||New Delhi||H – 78, 7th Floor, 23 Himalaya House, K G Marg, New Delhi||110001|
|A-2, 3rd Floor, Kirti Nagar, Near Karla Hospital, New Delhi||110015|
|Maharashtra||Mumbai||201-204, 301, 2nd & 3rd Floor, Chintamani Classique, Vishweshwar Nagar, Off Aarey Road, Near, Udipi Vihar Hotel, Goregaon (E), Mumbai||400097|
|27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (East) Mumbai||400051|
|Ground Floor, Unit No D2, Model Industrial Colony, Opp Aarey Road, Goregoan – East Mumbai||400063|
|2nd Floor, Plot# C-12, G-Block, BKC, Bandra (E), Mumbai||400 051|
|8th Floor, Zone IV, Building No. 21, Infinity IT Park, Off Western Express Highway, Goregaon, Mulund Link Road, Malad (E), Mumbai||400097|
|West Bengal||Kolkata||White House, Office Space No 2B(1), 2nd Floor 119, Park Street, Kolkata||700 016|
|Karnataka||Bengaluru||Unit No. SG-09 & SG-10, Ground Floor South Block, Manipal Centre, Building No 47, Dickenson Road, Off M G Road, Bengaluru||560042|
|Gujarat||Ahmedabad||510-511, 5th Floor, Venus Amadeus, Jodhpur Cross Road Satellite, Ahmedabad||380015|
|Telangana||Hyderabad||3-6-140/1B, Ground Floor Netaji Bhavan, Himayatnagar Main Road, Hyderabad||500029|
|Uttar Pradesh||Lucknow||4th Floor, Block-A-401, Rohit Bhavan, Sapru Marg, Hazratganj, Lucknow||226001|
Customer Services Offered By Kotak General Insurance
Here are the following services offered by the company’s customer care team:
- Renewal Reminder: The “Renewal Reminder” feature of the company’s website enables the policyholder to be aware of the expiry of his/her Kotak policy. The company sends a renewal reminder to the policyholder so that he/she can renew the policy in time.
- Service Request: In case the policyholder needs a different type of service, he/she can request the company by selecting the required service type. The customer care team of the company will get back to the individual as soon as possible.
- Insurance Policy Service Status: If the policyholder needs to know the status of his/her service request, he/she can do so with the help of this feature.
- Grievance Redressal: If the customers are not happy with the company’s services or products, they can choose their city to locate the contact information for the closest Grievance Redressal Officer.
- Download Policy Copy: The policyholder can easily download his/her policy copy from the company’s website by filling in all essential details.
- Policy Renewal: The policyholder can also easily renew his/he policy online by following the respective procedures.
- Claim Status: Whether it is a car insurance claim or health insurance claim, the customer can easily track his/her claim status on the company’s website or by calling the toll-free number of the company.
- Branch, Hospital & Garage Locator: With the help of the company’s branch, hospital, and garage locators on the website, customers can easily find the nearest spot as per their regions.