Shriram General Insurance Customer Care

Customer care is one of an insurance company’s most pivotal aspects as it depicts its liability towards its customers. An insured person may need different assistance from his/her insurer, and then the customer care service kicks in. It always helps you to provide the best customer care service so that your problem(s) can get easily resolved and your bond with the insurer becomes tighter. Therefore, if you have a clear idea about the customer care of Shriram General Insurance, you can get the following assistance.

Buying a Product:

If you want to purchase a general insurance product from Shriram General Insurance and you face a problem, you can directly get in touch with the company, and they will take every initiative to resolve your problem. 

Renewal:

Without renewing your existing policy, you cannot avail yourself of the benefits and facilities of the policy. Therefore, you need to renew the policy on time. in that case, you may face glitch(s), and renewing that policy may seem difficult. At that moment, sit back and relax, and contact the company’s customer care service. They will address your issue shortly. 

Claim:

Claim intimation has become a lot easier with the help of customer care executives. If you do not understand how to file or register a claim or the further steps of a claim, customer care executives will always guide you through the process. Apart from that, they will also inform you about the necessary documents that you need to submit for a successful claim.

Understanding a Policy:

Suppose you want to buy a policy from Shriram General Insurance, but you cannot understand which policy will be suitable for you. In that case, the customer care executives will help you understand your needs and find the most suitable policy for you.

Understanding Different Clauses:

Often, the policy wordings of an insurance product contain certain terms and conditions that we cannot understand. Again, if you do not have a clear idea about those clauses, you will face complexities in the future. In this situation, you do not have to worry. Just contact the company’s customer care service, and they will make you understand those clauses in a lucid and placid manner. 

Logging In To Account:

Almost all the leading insurance companies have come up with online services. Shriram General Insurance is not an exception. To avail of the online facilities of the company, you need to create an online customer portal under the insurer. You may face different glitches while signing in or logging in to your account. All these problems can be smoothly resolved if you contact the company’s customer care service.

Branch/hospital/garage Locator:

Though the company has come up with an online facility through which you can easily locate the official branch, network hospital, or cashless garage of the insurer, still, if you are naïve in terms of using the internet, you can contact the customer care of the insurer, and they will help you to locate the nearest branch, garage, or hospital within your vicinity. 

To Avoid Misleading:

The number of frauds has increased, especially in the field of the insurance industry. Therefore, anytime, if you get a call from someone claiming that he/she is an agent from Shriram Insurance, you can immediately verify the authenticity of the person from the company, by calling their customer care executive.