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Future Generali Car Insurance Claim

If you are a car owner, just like your family you need to safeguard your car from different kinds of perils that it is exposed to such as fire, natural calamity, accidents, etc. Any kind of damage to your car may put you on a heavy financial burden as the repair cost may rise to lakhs. In that case, having car insurance is a relief and also as per the Motor Vehicle Act of India, it is mandatory to have a third-party car insurance plan for the car owners. So, after buying a car plan, the main thing that you need to know is the claim process of the insurance provider (like Future Generali) so that whenever required, you can avail of a smooth claim process. To know more details about the Future Generali Car Insurance Claim process, have a look at the below mentions.

Claim Processes For Registering a Claim Under Future Generali Car Insurance Policy

Future Generali offers different types of car insurance claim processes so that the customers can choose any one of them as per their preference. In the following, all three processes are discussed in great detail.

Cashless Claim:

You can avail of the cashless claim facility only if you have opted for a network garage of the company. Step by step details is given below for the cashless claim process.

  • As soon as the incident happens, inform the insurer either online or offline. 
  • A surveyor will be appointed on behalf of the company to inspect the vehicle and evaluate the gravity of the damage and incident. The surveyor will make a report on that. You need to preserve it for future reference.
  • Produce all the required documents as requested by the surveyor. Co-operating with the surveyor is very important.
  • Meanwhile, you can take the car to the preferred network garage for saving it further damage.
  • If your claim has no dispute, it will be approved and the claim amount will be communicated to the workshop or garage.
  • Payment will be directly paid to the FG approved workshop only. You only have to pay the voluntary excess as mentioned in the policy and the depreciation value as informed by the surveyor.
  • If any discrepancy is found in the claim, your claim will not be approved and the same will be communicated to you stating the reason via email, SMS, call, or post.

Reimbursement Claim:

For availing of a reimbursement claim, you do not have to opt for the network garage of Future Generali. Rather, you can choose any garage or workshop of your choice. The following are the steps of the reimbursement claim process for Future Generali.

  • You need to intimate the insurer as soon as the claim has been raised either offline or online.
  • A surveyor will be appointed to inspect the vehicle and evaluate the extent of the damage.
  • Provide all the documents that are required and co-operate with the surveyor.
  • Meanwhile, you can take your damaged car to the workshop or garage of your choice to avoid further damage.
  • Once the repair is done and your car is ready, pay the expenses and preserve all the bills.
  • Then, submit the bills along with the payment receipt to the surveyor or FG branch.
  • If everything is okay and the company is satisfied, Future Generali will make payment to the insured in 7 working days from the date of submission of the final documents.

Quick Claim:

Future Generali has also arranged for a quick claim option to save the time of its consumers for their convenience. How you can avail of this quick claim benefit is described below.

  • Go to the official website of Future Generali Total Insurance Solutions.
  • On the top of the homepage, you will find the Claim tab. Click on that and select the Motor Claim option.
  • On the landing page, you will find the Initiate Quick Claim tab and besides that, there will be the Open A Claim option. Click on that.
  • After that, a claim form will be there before you. Fill it with required details such as insured details, claim details, etc. 
  • Then click on the Submit option and your claim is filed with Future Generali.

What Are Documents Required For Future Generali Car Insurance Claim Process?

The following documents are required for filing a claim for Future Generali Car Insurance.

For Own damage claim:

  • Copy of the Certificate of Insurance cum Policy Schedule
  • Claim form
  • Copy of RC book
  • Copy of Driving License
  • Estimate
  • Final repair invoice and receipt / Satisfaction voucher for cashless payment
  • Fitness (For commercial vehicles)
  • Permit (For commercial vehicles)
  • Load challan (For commercial vehicles)

For theft claim:

  • Original Policy 
  • Claim form
  • Original Registration certificate
  • FIR
  • Original set of keys 
  • Original Sales invoice & Tax receipt
  • Intimation to RTO (to inform RTO that the car is stolen and not to transfer)
  • Transfer papers 
  • Indemnity Bond
  • Subrogation letter
  • Final untraced report

For third party claim:

  • Claim form duly filled and signed
  • Copy of the Certificate of Insurance cum Policy Schedule
  • Copy of Driving License of the driver at the relevant time of the accident (with original for verification)
  • FIR / Police Panchnama
  • Court Notice / Summons
  • Copy of Registration Certificate and other vehicular documents (with originals for verification).

How To File Claim Under Future Generali Car Insurance Offline?

Future Generali has also kept its door open for an offline car insurance claim process for the customers who are more comfortable with the offline process. In the following ways, you can file a Future Generali Car claim offline.

  • You can call the insurer by dialing any of the numbers – 1800220233, 18605003333, or 02267837800.
  • You can also contact the insurer by writing an email using their email ID – fgcare@futuregenerali.in
  • You can also avail of their SMS facility for filing a car claim for Future Generali by sending a message MOTORCLAIM to 9222211100.
  • Else, the most convenient offline method is to visit the nearest official branch of Future Generali.

How Can You Track Your Future Generali Car Insurance Claim?

With Future Generali, you can also track your car insurance claim only very easily by following the below steps.

  • Go to the official website of the insurer.
  • On the homepage, you will find the Claim tab. Click on that and select the Motor Claim option under the Claim Tracker tab.
  • Put your registered mobile number and click on the Get Started option.
  • Then enter the One Time Password to log in to your portal.
  • Once you do the login successfully, you can track the status of your claim.

How To Download Claim Form For Future Generali Car Insurance?

By following the below steps, you can download the claim form for Future Generali Car Insurance online.

  • Visit the official website of the company.
  • On the homepage, under the Claim tab choose the Motor Claim option.
  • On the landing page, you will find the Claim Form option. Click on the Click Here option.
  • Your job is done. The claim form will be downloaded successfully.
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